Stations & Destinations

Station Facilities: Guildford (GLD)

Station Approach
Guildford

GU1 4UT

Last changed: 11:15 on 4 Jan 2009

Current Station Information
Staffing
Information Systems
Ticket Buying and Collection
General Services
Station Facilities
Accessibility
Transport Links
Local Area Map^New!
Local Bus Map^New!

Current Station Information ^ Top

Service	Details
TrainTracker Phone Number	0871 200 49 23
TrainTrackerText	Text dep GLD to 84950
Live Departures	Live departures for this station
Live Arrivals	Live arrivals for this station
Live Departures and Arrivals	Live departures and arrivals

Staffing ^ Top

Service	Details
Staffing Level	Full Time
Staffing Hours	Monday-Sunday 24 hours
CCTV	Yes

Information Systems ^ Top

Service	Details
Staffed Information Point	Yes

Ticket Buying and Collection ^ Top

Service

Details

Ticket Office

Monday-Saturday 06:10-22:00 Sunday 06:20-22:00

Self Service Ticket Machines

Yes

Collection of Pre-purchased Tickets

Yes

Collection of Pre-purchased Tickets - Details

From Ticket Office Counter

Yes

From Ticket Machine

Yes

Machine Location

Self – Service ticket machine(s) located near station entrance(s) on both sides of station

Cash / Card acceptance.

Telesales

Yes

Telesales - Note

Please contact our Customer Services Department on 0845 6000 650

Oyster PrePay

Penalty Fares

Penalty Fares apply to journeys from Guildford station when travelling with:

South West Trains
Southern Railway
First Great Western

Penalty Fares do not apply if travelling with:

CrossCountry

General Services Information ^ Top

Service	Details
Customer Service	Yes
Customer Service - Primary Phone Number	0845-6000-650
Customer Service - Note	Please contact our Customer Services Department on 0845 6000 650
Left Luggage	No
Lost Property	Yes
Lost Property - Note	Lost Property enquiries tel 020 7401 7861(0730-1930 Mon-Fri)
British Transport Police - Phone Number	0800 40 50 40

Station Facilities ^ Top

Service	Details
First Class Lounge	No
Seating Area	Yes
Waiting Rooms	Available
Waiting Rooms - Note	yes
Women-Only Waiting Room	No
Trolleys	Yes
Refreshment Facilities	Yes
Toilets	Yes
Baby Changing	Yes
Pay Phone	Yes - Cards and Coins
Public WiFi	No
Public WiFi - Note	Find WiFi Hotspots around Guildford station
Web Kiosk	No
Post Box	Yes
Tourist Information Office	No
ATM Machine	Yes
Bureau de Change	No
Shops	Yes

Accessibility ^ Top

Service	Details
Helpline	Yes
Helpline - Note	Please contact our Customer Services Department on 0845 6000 650
Customer Help Points	Yes
Staff Help	To be confirmed by station operator
Accessible Ticket Machines	Yes
Accessible Ticket Machines - Note	Accessible self service ticket machines are located in the main booking hall
Accessible Ticket Office Counter	Yes
Accessible Ticket Office Counter - Note	A low height ticket office counter is located within the main booking hall.
Induction Loop	Yes
Ramp for Train Access	Yes
Ramp for Train Access - Note	If you need assistance we recommend that you book at least 24 hours in advance of travel If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis	Yes
Accessible Taxis - Note	The taxi rank is located outside the main station entrance (platform 2)
Accessible Public Telephones	Yes
National Key Toilets	Yes
National Key Toilets - Note	A NKS toilet is located on Platform 2
Step Free Access Coverage	Whole station
Step Free Access Coverage - Note	There is level access to the booking hall and all platforms from the main entrance in Walnut Tree Close. There is no step free access from the Guildford Park Road entrance. There is step free access to and interchange between all platforms via steep ramps. A staff operated powered wheelchair is available for customers. Please speak to a member of staff or our Assisted Travel team.
Imparied Mobility Set Down	No
Disabled Parking	Yes
Disabled Parking - Note	Parking is chargeable for all vehicles
Number of Disabled Parking Spaces
Accessible Car Park Equipment	No
Wheelchairs	Yes

Transport Links ^ Top

Service

Details

Minimum Connection Time (mins)

Cycle Storage Availability

Yes

Cycle Storage

148

Cycle Storage Sheltered

Yes

Cycle Storage CCTV

Yes

Car Park: Farnham Road & Long Stay

Open	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Spaces	320
Charges	£8.50 peak, After 1600 Mon-Sat £2.00 off peak, £8.50 daily, £42.50 weekly, £170.00 monthly, £510.00 three-monthly, £1790.00 annually
Notes	Pay & Display. Sat £6.00 - Sun£2.00. Weekend tickets available from 1200 Fri £10.00. Smart Car £5.10, seasons and weekend rates available from ticket office only.

Car Park: Multi-storey

Open	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Spaces	250
Charges	£295.00 three-monthly, £1100.00 annually
Notes	Season tickets only

Car Park: Premium

Open	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Spaces	77
Charges	£12.50 peak, After 1600 Mon-Sat £4.00 off peak
Notes	Pay & Display 2 c/card only. Sat £10.00 - Sun £4.00. Weekend tickets available from 1200 Fri £18.00.

Location for Rail Replacement Services

Bus lay-by in Station Forecourt off Walnut Tree Close.

Taxi Rank

Yes

Bus Services

Metro Services

Car Hire

Yes

Car Hire - Note

Hertz Car Rental

Cycle Hire

Local Transport Link

Plan your journey to and from the station with Traveline