Station Facilities: Leicester (LEI)
Current Station Information
From Monday 01st September until Christmas, the lifts on platform 3 & 4 at Leicester are being refurbished and as a consequence, disabled access for our customers is going to be severely restricted. Please book assistance through our assisted travel line on 08457 125678 option 3.
Managed by East Midlands Trains
London Road Leicester Leicestershire
LE2 0QB
Last changed: 03:44 on 26 Dec 2008
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 57 |
| TrainTrackerText | Text dep LEI to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | No |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 05:20-22:30 Saturday 05:20-22:30 Sunday 07:15-22:30 | ||||||
| Self Service Ticket Machines | Yes | ||||||
| Collection of Pre-purchased Tickets | Yes | ||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||
| Telesales | Monday-Friday 08:00-20:00 | ||||||
| Telesales - Primary Phone Number | 08457 125 678 | ||||||
| Telesales - Primary Textphone Number | 08457 078 051 | ||||||
| Telesales - Web Address | www.eastmidlandstrains.co.uk | ||||||
| Oyster PrePay | No | ||||||
| Travelcard - Note |
|
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| Penalty Fares | Penalty Fares do not apply when travelling from Leicester station. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Friday 08:00-20:00 |
| Customer Service - Primary Phone Number | 08457 125 678 |
| Customer Service - Primary Textphone Number | 08457 078 051 |
| Left Luggage | Monday-Friday 09:00-16:30 Saturday 10:30-18:00 Sunday 11:30-18:30 |
| Left Luggage - Primary Phone Number | 0116 248 1065 |
| Left Luggage - Alternate Phone Number | 08457 125 678 |
| Left Luggage - Address | London Road Leicester Leicestershire LE2 0QB |
| Left Luggage - Note |
The left luggage office is situated on the parcels overbridge and is signed from the concourse. |
| Lost Property | Monday-Friday 09:00-16:30 Saturday 10:30-18:00 Sunday 11:30-18:30 |
| Lost Property - Primary Phone Number | 0116 248 1065 |
| Lost Property - Alternate Phone Number | 08457 125 678 |
| Lost Property - Address | London Road Leicester Leicestershire LE2 0QB |
| Lost Property - Note |
The lost property office is situated on the parcels overbridge and is signed from the concourse. |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | To be confirmed by station operator |
| First Class Lounge - Note | at the south end of platform 3/4 |
| Seating Area | Yes |
| Waiting Rooms | Available |
| Waiting Rooms - Note | Yes |
| Women-Only Waiting Room | No |
| Trolleys | Yes |
| Refreshment Facilities | Yes |
| Toilets | Yes |
| Baby Changing | Yes |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Public WiFi - Note | Find WiFi Hotspots around Leicester station |
| Web Kiosk | No |
| Post Box | Yes |
| Tourist Information Office | No |
| ATM Machine | Yes |
| Bureau de Change | No |
| Shops | Yes |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Customer Help Points | No |
| Staff Help | Monday-Sunday 24 hours |
| Accessible Ticket Machines | No |
| Accessible Ticket Office Counter | Yes |
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Public Telephones | No |
| National Key Toilets | Yes |
| National Key Toilets - Note |
radar key available from duty manager situated nth end of Platform 3/4 |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note |
|
| Imparied Mobility Set Down | Yes |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | |
| Accessible Car Park Equipment | No |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 5 | ||||||||||
| Cycle Storage Availability | Yes | ||||||||||
| Cycle Storage | 36 | ||||||||||
| Cycle Storage Sheltered | Partial | ||||||||||
| Cycle Storage CCTV | Yes | ||||||||||
| Cycle Storage Location | main car park, station front near short stay car park and cash machines | ||||||||||
| Car Park: Station Car Park |
| ||||||||||
| Location for Rail Replacement Services | Coaches leave from the Station front | ||||||||||
| Taxi Rank | Yes | ||||||||||
| Taxi Rank - Note | station front | ||||||||||
| Bus Services | Yes | ||||||||||
| Bus Services - Note | From Front of station on London Road | ||||||||||
| Metro Services | No | ||||||||||
| Airport | Yes | ||||||||||
| Airport - Note | The ‘X7 Leicester Skylink’ bus departs from St Margaret’s Bus Station (in city centre). Frequency: Every 60 minutes. Travel Time: 50 minutes. X67 Leicester Skylink Timetable. | ||||||||||
| Car Hire | No | ||||||||||
| Cycle Hire | No | ||||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
QUICK JOURNEY PLANNER
LIVE DEPARTURES & ARRIVALS
