Station Facilities: London Liverpool Street (LST)
Managed by Network Rail
Network Rail Station Reception Bishopsgate London Greater London
EC2M 7PY
Last changed: 03:44 on 26 Dec 2008
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 55 |
| TrainTrackerText | Text dep LST to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Sunday 24 hours |
| CCTV | Yes |
| CCTV - Coverage | Within station Cycle storage |
Information Systems ^ Top
| Service | Details |
|---|---|
| Passenger Information Services | Departure screens Arrival screens Announcements |
| Help Point/Phone | Staffed response |
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Sunday 03:30-01:00 | ||||||||
| Ticket Office - Note |
Open during station opening hours. Located on the main concourse. | ||||||||
| Self Service Ticket Machines | Yes | ||||||||
| Collection of Pre-purchased Tickets | Yes | ||||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||||
| Telesales | Yes | ||||||||
| Telesales - Note |
Please telephone National Express East Anglia telesales on 0845 600 7245 | ||||||||
| Oyster PrePay | Yes | ||||||||
| Travelcard Zone |
|
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| Penalty Fares |
Penalty Fares apply to journeys from London Liverpool Street station when travelling with:
|
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Yes |
| Customer Service - Primary Phone Number | 0845 600 7245 |
| Left Luggage | Monday-Sunday 07:00-23:00 |
| Left Luggage - Note |
The left luggage facilities are located adjacent to platform 10. |
| Lost Property | Monday-Friday 09:00-17:00 |
| Lost Property - Note |
The lost property office is situated adjacent to platform 10. Telephone 020 7247 4297 |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | Yes |
| First Class Lounge - Note |
Adjacent to Platform 10 |
| Seating Area | Yes |
| Seating Area - Note |
Available throughout the station. |
| Waiting Rooms | Available (One) |
| Waiting Rooms - Note |
The customer lounge is situated adjacent to platform 10. |
| Women-Only Waiting Room | No |
| Trolleys | Yes |
| Trolleys - Note |
|
| Refreshment Facilities | Yes |
| Refreshment Facilities - Note |
|
| Toilets | Yes |
| Baby Changing | Yes |
| Baby Changing - Note |
|
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | Yes |
| Public WiFi - Note | Find WiFi Hotspots around London Liverpool Street station |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | Yes |
| Tourist Information Office - Note |
The Tourist Information Office is located inside the main entrance to the underground. |
| ATM Machine | Yes |
| ATM Machine - Note |
|
| Bureau de Change | Yes |
| Shops | Yes |
| Shops - Note |
|
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Monday-Friday 08:00-22:00 Saturday 09:00-18:00 Sunday 09:00-18:00 |
| Helpline - Primary Phone Number | 0800 028 28 78 |
| Helpline - Fax Number | 01603 214517 |
| Helpline - Primary Textphone Number | 0845 606 7245 |
| Helpline - Address | National Express Customer Services Centre 112 - 114 Prince of Wales Road Norwich NR1 1NS |
| Helpline - Web Address | www.nationalexpress.com |
| Helpline - Email Address | nxea.assistedtravel@nationalexpress.com |
| Customer Help Points | No |
| Staff Help | Monday-Sunday 04:00-01:00 |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Office Counter | No |
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Taxis - Note |
Taxi rank adjacent to Platform 10 |
| Accessible Public Telephones | Yes |
| National Key Toilets | Yes |
| National Key Toilets - Note |
Adjacent to Platform 10 |
| Step Free Access Coverage | Whole station |
| Imparied Mobility Set Down | No |
| Disabled Parking | No |
| Accessible Car Park Equipment | No |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details |
|---|---|
| Minimum Connection Time (mins) | 15 |
| Cycle Storage Availability | Yes |
| Cycle Storage | 116 |
| Cycle Storage Sheltered | Yes |
| Cycle Storage CCTV | Yes |
| Cycle Storage Location | Adjacent to Platform 10 and at Bishopsgate Piazza |
| Location for Rail Replacement Services | Replacement transport stop on either Liverpool Street (outside the station entrance), or beside Platform 10, depending on operational requirements |
| Taxi Rank | Yes |
| Taxi Rank - Note |
Taxis are available at the rank along platform 10 (during station opening hours) and outside the station entrance (during station closing hours). |
| Bus Services | Yes |
| Bus Services - Note |
Bus deck accessible via lift on main concourse. |
| Metro Services | Yes |
| Metro Services - Note |
Liverpool Street underground station has connections to the Central, Circle, Hammersmith & City and Metropolitan lines. |
| Car Hire | No |
| Cycle Hire | No |
| Local Transport Link | Plan your journey to and from the station with Traveline |
QUICK JOURNEY PLANNER
LIVE DEPARTURES & ARRIVALS
