Station Facilities: Manchester Oxford Road (MCO)

Managed by Northern Rail 

Station Approach
Oxford Road
MANCHESTER
Greater Manchester

M1 6FU

Last changed: 14:36 on 13 Aug 2008

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep MCO to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Sunday 05:00-23:59
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Saturday 06:45-20:25 Sunday 08:00-20:00
Self Service Ticket Machines No
Collection of Pre-purchased Tickets No
Telesales No
Oyster PrePay No
Travelcard Area
  • Greater Manchester
Penalty Fares Penalty Fares do not apply when travelling from Manchester Oxford Road station.

General Services Information ^ Top

Service Details
Customer Service Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 Holidays: Boxing Day, Christmas Day Closed
Customer Service - Primary Phone Number 0845 00 00 125
Customer Service - Fax Number 0113 247 9059
Customer Service - Alternate Textphone Number 0845 604 5608
Customer Service - Address Customer Relations Northern Rail Ltd PO Box 208 Leeds LS1 2BU
Customer Service - Web Address www.northernrail.org
Customer Service - Email Address customer.relations@northernrail.org
Customer Service - Note

 

Left Luggage No
Lost Property Monday-Saturday 08:00-20:00 Sunday 09:00-17:00
Lost Property - Primary Phone Number 0845 00 00 125
Lost Property - Fax Number 0113 247 9059
Lost Property - Address Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU
Lost Property - Note

Please contact Customer Relations

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms None
Waiting Rooms - Note yes
Women-Only Waiting Room No
Trolleys No
Trolleys - Note
  • Not available as station/bridge inaccessable
Refreshment Facilities Yes
Refreshment Facilities - Note
  • Buffet located on platform 4 to the left of the station entrance. Wheelchair accessible.
Toilets Yes
Baby Changing No
Pay Phone Yes -
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Manchester Oxford Road station
Web Kiosk No
Post Box Yes
Post Box - Note
  • There is a post box at the bottom of the station approach
Tourist Information Office No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline Monday-Saturday 08:00-20:00 Sunday 09:00-17:00
Helpline - Primary Phone Number 08456 008 008
Helpline - Fax Number 0113 247 9059
Helpline - Alternate Textphone Number 08456 045 608
Helpline - Address Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU
Helpline - Web Address www.northernrail.org
Helpline - Email Address assistance@northernrail.org
Helpline - Note

We have a Disabled Persons Protection Policy (DPPP) that sets out the services available to disabled customers. A copy of the DPPP is available by contacting the Customer Relations team.

Customer Help Points No
Staff Help No
Accessible Ticket Machines No
Accessible Ticket Machines - Note Quickfare accepts notes and coins. Some wheelchair users may not reach note/coin slots or some buttons.
Accessible Ticket Office Counter No
Accessible Ticket Office Counter - Note Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction Loop No
Ramp for Train Access To be confirmed by station operator
Ramp for Train Access - Note If you need assistance we recommend that you book at least 24 hours in advance of travel.
  • All Northern trains carry a ramp to assist wheelchair users to board
Accessible Taxis No
Accessible Taxis - Note www.traintaxi..co.uk
Accessible Public Telephones No
National Key Toilets No
Step Free Access Coverage Partial station
Step Free Access Coverage - Note
  • Level access through the concourse and ticket barriers to platforms 4 & 5 Access to platforms 1 ? 3 from the concourse up 33 steps and across the footbridge (22 paces). Down the first staircase (32 steps) onto platforms 2 & 3 or down the second staircase (32 steps) onto platform 1.
Imparied Mobility Set Down No
Imparied Mobility Set Down - Note No designated area is provided. The station front may be used for set down purposes.
Disabled Parking Yes
Disabled Parking - Note
  • Disabled spaces available free of charge. Users must present their ticket and vehicle registration number to the station supervisor on arrival.
Number of Disabled Parking Spaces
Accessible Car Park Equipment No
Wheelchairs No

Transport Links ^ Top

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