Station Facilities: London Victoria (VIC)
Managed by Network Rail
Victoria Street London Greater London
SW1V 1JU
Last changed: 03:44 on 26 Dec 2008
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 84 |
| TrainTrackerText | Text dep VIC to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Sunday 24 hours |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Passenger Information Services | Departure screens Arrival screens Announcements |
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Sunday 24 hours | ||||||
| Ticket Office - Note |
Operated by Southern Railway | ||||||
| Self Service Ticket Machines | Yes | ||||||
| Collection of Pre-purchased Tickets | Yes | ||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||
| Telesales | No | ||||||
| Oyster PrePay | No | ||||||
| Travelcard Zone |
|
||||||
| Penalty Fares |
Penalty Fares apply to journeys from London Victoria station when travelling with:
Penalty Fares do not apply if travelling with:
|
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Sunday 07:00-21:50 |
| Customer Service - Note |
Via Network Rail Reception |
| Left Luggage | Monday-Sunday 07:00-00:00 |
| Left Luggage - Note |
Operated by Excess Baggage |
| Lost Property | Monday-Sunday 09:00-17:00 |
| Lost Property - Note |
Operated by Excess Baggage |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| Station Facilities Note |
The ATM machines are located on the Eastern and Central Concourse (Platforms 1 and 7) and also within a retail outlet on the station (Grosvenor Hotel). |
| First Class Lounge | No |
| Seating Area | To be confirmed by station operator |
| Seating Area - Note |
Available throughout the station. |
| Waiting Rooms | None |
| Women-Only Waiting Room | No |
| Trolleys | To be confirmed by station operator |
| Trolleys - Note |
|
| Refreshment Facilities | To be confirmed by station operator |
| Refreshment Facilities - Note |
|
| Toilets | Yes |
| Baby Changing | To be confirmed by station operator |
| Baby Changing - Note |
|
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Public WiFi - Note | Find WiFi Hotspots around London Victoria station |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | Yes |
| Tourist Information Office - Note |
Transport Information Centre. |
| Bureau de Change | To be confirmed by station operator |
| Bureau de Change - Note |
|
| Shops | To be confirmed by station operator |
| Shops - Note |
|
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Customer Help Points | Monday-Sunday 07:00-21:00 |
| Staff Help | Monday-Sunday 24 hours |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Machines - Note |
Various Locations |
| Accessible Ticket Office Counter | Monday-Sunday 24 hours |
| Accessible Ticket Office Counter - Note |
Staff assistance is available |
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Taxis - Note |
Taxi rank outside main station entrance. |
| Accessible Public Telephones | Yes |
| Accessible Public Telephones - Note |
Main concourse. |
| National Key Toilets | Yes |
| National Key Toilets - Note |
Hudson's Place and Central Concourse |
| Step Free Access Coverage | Partial station |
| Step Free Access Coverage - Note |
|
| Imparied Mobility Set Down | To be confirmed by station operator |
| Imparied Mobility Set Down - Note |
Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance: Gatwick Express – 0845 850 1530 South Central Trains – 0845 123 7770 South Eastern Trains – 0845 000 2211 |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | |
| Accessible Car Park Equipment | No |
| Wheelchairs | Monday-Sunday 24 hours |
Transport Links ^ Top
| Service | Details | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 15 | ||||||||||||
| Cycle Storage Availability | Yes | ||||||||||||
| Cycle Storage | 84 | ||||||||||||
| Cycle Storage Sheltered | Partial | ||||||||||||
| Cycle Storage CCTV | Yes | ||||||||||||
| Cycle Storage Location | On the platforms. | ||||||||||||
| Car Park: Station Car Park |
| ||||||||||||
| Taxi Rank | Yes | ||||||||||||
| Taxi Rank - Hours | Monday-Sunday 24 hours | ||||||||||||
| Taxi Rank - Note |
Taxis are available outside at the front of the station and from Victoria Place. | ||||||||||||
| Bus Services | Yes | ||||||||||||
| Bus Services - Note |
Victoria Bus Station at Station Front | ||||||||||||
| Metro Services | Yes | ||||||||||||
| Metro Services - Note |
Underground services: Victoria Line, District Line and Circle Line | ||||||||||||
| Airport | Monday-Sunday 24 hours | ||||||||||||
| Airport - Note |
Direct Rail Link to Gatwick | ||||||||||||
| Car Hire | Yes | ||||||||||||
| Car Hire - Note |
Office in Victoria Place | ||||||||||||
| Cycle Hire | No | ||||||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
QUICK JOURNEY PLANNER
LIVE DEPARTURES & ARRIVALS
