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Station Facilities: Deal (DEA)

Managed by Southeastern 

Queen Street
DEAL
Kent

CT14 6HD

Last changed: 15:20 on 8 Jun 2009

Current Station Information ^ Top

Service Details
Opening Hours Monday-Sunday 24 hours
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep DEA to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Saturday 05:35-19:25 Sunday 07:00-19:00
CCTV Yes

Information Systems ^ Top

Service Details
Passenger Information Services Departure screens Arrival screens Announcements
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Saturday 05:45-19:10 Sunday 07:30-16:00
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterNo
From Ticket MachineYes
Telesales No
Oyster PrePay No
Penalty Fares

Penalty Fares apply to journeys from Deal station when travelling with:

  • Southeastern

General Services Information ^ Top

Service Details
Customer Service Monday-Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Customer Service - Primary Phone Number 0845 000 2222
Customer Service - Minicom/Textphone (For customers with hearing impairments) 0800 783 4548
Customer Service - Address PO Box 63428 London SE1P 5FD
Left Luggage No
Lost Property Yes
Lost Property - Note Phone customer services 0845 000 2222 to reclaim lost property
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms Available
Waiting Rooms - Note in booking hall
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities Yes
Refreshment Facilities - Note
  • Buffet
Toilets Yes
Baby Changing Yes
Baby Changing - Note
  • Located on the concourse
Showers Yes
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Deal station
Web Kiosk No
Post Box No
Post Box - Note
  • Outside the station
Tourist Information Office No
ATM Machine No
Bureau de Change No
Bureau de Change - Note
  • Euros and travellers cheques are accepted at the ticket office
Shops Yes

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points No
Staff Help No
Accessible Ticket Machines Yes
Accessible Ticket Machines - Note platform 1
Accessible Ticket Office Counter Yes
Induction Loop No
Ramp for Train Access Yes
Ramp for Train Access - Note
  • Please seek assistance from staff

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis No
Accessible Public Telephones No
National Key Toilets No
Step Free Access Coverage Whole station
Step Free Access Coverage - Note
  • Ticket Office and Car Park are step free
Impaired Mobility Set Down Yes
Disabled Parking Yes
Disabled Parking - Note
  • Parking is free for disabled customers displaying a valid International Blue Badge
Number of Disabled Parking Spaces
Accessible Car Park Equipment No
Wheelchairs No

Transport Links ^ Top

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