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Station Facilities: Deptford (DEP)

Current Station Information ^ Top

Service Details
Opening Hours Monday-Friday 06:40-17:25 Weekend Closed
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep DEP to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Friday 09:00-18:00 Weekend Closed
CCTV Yes

Information Systems ^ Top

Service Details
Passenger Information Services Departure screens Arrival screens Announcements
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 06:40-17:25 Saturday Closed Sunday Closed
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterNo
From Ticket MachineYes
Telesales No
Oyster PrePay No
Penalty Fares

Penalty Fares apply to journeys from Deptford station when travelling with:

  • Southeastern

General Services Information ^ Top

Service Details
Customer Service Monday-Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Customer Service - Primary Phone Number 0845 000 2222
Customer Service - Minicom/Textphone (For customers with hearing impairments) 0800 783 4548
Customer Service - Address PO Box 63428 London SE1P 5FD
Left Luggage No
Lost Property Yes
Lost Property - Note Phone customer services 0845 000 2222 to reclaim lost property
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms None
Waiting Rooms - Note Only available when staff present
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities No
Toilets No
Baby Changing No
Showers Yes
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Deptford station
Web Kiosk No
Post Box No
Post Box - Note
  • Outside the station
Tourist Information Office No
ATM Machine No
Bureau de Change No
Bureau de Change - Note
  • Euros and travellers cheques are accepted at the ticket office
Shops No

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points Yes
Staff Help No
Accessible Ticket Machines Yes
Accessible Ticket Machines - Note booking hall
Accessible Ticket Office Counter No
Induction Loop No
Ramp for Train Access Yes
Ramp for Train Access - Note
  • Please seek assistance from staff

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis No
Accessible Taxis - Note pre booked only
Accessible Public Telephones No
National Key Toilets No
Step Free Access Coverage No part of station
Step Free Access Coverage - Note
  • Steps to platforms, no car park. One step to Ticket Office.
Impaired Mobility Set Down No
Disabled Parking No
Accessible Car Park Equipment No
Wheelchairs Yes

Transport Links ^ Top

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