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Station Facilities: London Bridge (LBG)

Current Station Information

From 14 December 2008 and throughout 2009, there will be no cross-London First Capital Connect service at weekends or between 22.30 and 04.30 Monday to Friday. This is a key part of the Thameslink programme. For more information, please use the following link to visit the Thameslink Programme website

Current Station Information ^ Top

Service Details
Opening Hours Monday-Sunday 04:00-01:00
TrainTracker Phone Number 0871 200 49 52
TrainTrackerText Text dep LBG to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Sunday 24 hours
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point Yes

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 04:50-01:20 Saturday 05:05-01:20 Sunday 06:45-01:20
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets No
Telesales No
Telesales - Note

Please ask at the Ticket Office

Oyster PrePay No
Travelcard Zone London Bridge is in London Fare Zone 1
Penalty Fares Penalty Fares apply to journeys from London Bridge station when travelling with:
  • Southeastern
  • Southern Railway
  • First Capital Connect

General Services Information ^ Top

Service Details
Customer Service Monday-Sunday 04:20-01:00
Customer Service - Note

Please ask a member of staff 0400 - 00:56.  Information desk open 08:00 - 21:00 Mon - Fri; 10:00 - 19:00 Sat - Sun.

Left Luggage No
Left Luggage - Note

Waterloo and Charing Cross have this facility

Lost Property Yes
Lost Property - Note

Please call 0207 234 1247 24-hours a day for kitems lost on Station.  For items lost on trains please call Southern Trains - 0870 830 6000; South Eastern trains - 0845 000 2222.

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area - Opening Hours Monday-Sunday 04:00-01:00 Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Seating Area - Note

Available throughout the station.

Waiting Rooms Available
Waiting Rooms - Note

Located on the platforms 1 and 2.

Women-Only Waiting Room Yes
Women-Only Waiting Room - Note

Platforms 1 and 2; Platforms 3 and 4.

Trolleys - Opening Hours Monday-Sunday 04:00-01:00 Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Trolleys - Note
  • Coin-operated trolley
Refreshment Facilities - Opening Hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Toilets Yes
Baby Changing - Opening Hours Monday-Sunday 04:00-00:45 Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Baby Changing - Note
  • Located on the platform(s)
Showers Yes
Pay Phone Yes - Cards and Coins
WiFi - Opening Hors Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Public WiFi - Note Find WiFi Hotspots around London Bridge station
Web Kiosk - Opening Hors Monday-Sunday 04:00-01:00 Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Post Box No
Tourist Information Office No
ATM Machine - Opening Hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Bureau de Change No
Shops - Opening Hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Shops - Note
  • Wide range of shops

Accessibility ^ Top

Service Details
Helpline Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00
Helpline - Note

Southern trains – 0870 830 6000 24-hours South Eastern Trains – 0800-783 4524 24-hours First Connect – 0800-058 2844 0700-2200 7-days

Customer Help Points Yes
Staff Help Monday-Sunday 04:00-01:00
Accessible Ticket Machines Yes
Accessible Ticket Machines - Note

All machines are too high for wheelchair users. Staff assistance is available.

Accessible Ticket Office Counter Yes
Accessible Ticket Office Counter - Note

staff assistance is available

Induction Loop Yes
Ramp for Train Access Yes
Ramp for Train Access - Note
  • If you need assistance we recommend that you book at least 24 hours in advance of travel

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis Yes
Accessible Taxis - Note

Taxis with ramps .There is usualy one on rank if not one can be ordered through taxi drivers or by phoning computer cabs and specifying a taxi equped to take wheelchairs. Tel 0207 432 1404

Accessible Public Telephones Yes
Accessible Public Telephones - Note

Available on the main concourse

National Key Toilets Yes
National Key Toilets - Note

Toilet on forecourt 24 hrs.  Toilet platform 5 key available from platform staff or Network Rail staff.

Step Free Access Coverage Whole station
Step Free Access Coverage - Note
  • There is access via ramps to platforms 1-6 Platformss. 8-16 are on the level.

Impaired Mobility Set Down No
Impaired Mobility Set Down - Note

Main entrance forecourt London Bridge approach.  Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance: South Central Trains – 0845 123 7770 South Eastern Trains – 0845 000 2211 Thameslink – 0845 330 6333

Disabled Parking No
Accessible Car Park Equipment No
Wheelchairs Monday-Sunday 04:00-01:00

Transport Links ^ Top

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