Station Facilities: London Bridge (LBG)
Current Station Information
From 14 December 2008 and throughout 2009, there will be no cross-London First Capital Connect service at weekends or between 22.30 and 04.30 Monday to Friday. This is a key part of the Thameslink programme. For more information, please use the following link to visit the Thameslink Programme website
Managed by Network Rail
Station Approach London Greater London
SE1 9SP
Last changed: 15:00 on 30 Jan 2009
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday-Sunday 04:00-01:00 |
| TrainTracker Phone Number | 0871 200 49 52 |
| TrainTrackerText | Text dep LBG to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Sunday 24 hours |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details |
|---|---|
| Ticket Office | Monday-Friday 04:50-01:20 Saturday 05:05-01:20 Sunday 06:45-01:20 |
| Self Service Ticket Machines | Yes |
| Collection of Pre-purchased Tickets | No |
| Telesales | No |
| Telesales - Note |
Please ask at the Ticket Office |
| Oyster PrePay | No |
| Travelcard Zone | London Bridge is in London Fare Zone 1 |
| Penalty Fares |
Penalty Fares apply to journeys from London Bridge station when travelling with:
|
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Sunday 04:20-01:00 |
| Customer Service - Note |
Please ask a member of staff 0400 - 00:56. Information desk open 08:00 - 21:00 Mon - Fri; 10:00 - 19:00 Sat - Sun. |
| Left Luggage | No |
| Left Luggage - Note |
Waterloo and Charing Cross have this facility |
| Lost Property | Yes |
| Lost Property - Note |
Please call 0207 234 1247 24-hours a day for kitems lost on Station. For items lost on trains please call Southern Trains - 0870 830 6000; South Eastern trains - 0845 000 2222. |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area - Opening Hours | Monday-Sunday 04:00-01:00 Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Seating Area - Note |
Available throughout the station. |
| Waiting Rooms | Available |
| Waiting Rooms - Note |
Located on the platforms 1 and 2. |
| Women-Only Waiting Room | Yes |
| Women-Only Waiting Room - Note |
Platforms 1 and 2; Platforms 3 and 4. |
| Trolleys - Opening Hours | Monday-Sunday 04:00-01:00 Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Trolleys - Note |
|
| Refreshment Facilities - Opening Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Toilets | Yes |
| Baby Changing - Opening Hours | Monday-Sunday 04:00-00:45 Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Baby Changing - Note |
|
| Showers | Yes |
| Pay Phone | Yes - Cards and Coins |
| WiFi - Opening Hors | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Public WiFi - Note | Find WiFi Hotspots around London Bridge station |
| Web Kiosk - Opening Hors | Monday-Sunday 04:00-01:00 Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Post Box | No |
| Tourist Information Office | No |
| ATM Machine - Opening Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Bureau de Change | No |
| Shops - Opening Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Shops - Note |
|
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00 |
| Helpline - Note |
Southern trains – 0870 830 6000 24-hours South Eastern Trains – 0800-783 4524 24-hours First Connect – 0800-058 2844 0700-2200 7-days |
| Customer Help Points | Yes |
| Staff Help | Monday-Sunday 04:00-01:00 |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Machines - Note |
All machines are too high for wheelchair users. Staff assistance is available. |
| Accessible Ticket Office Counter | Yes |
| Accessible Ticket Office Counter - Note |
staff assistance is available |
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Taxis - Note |
Taxis with ramps .There is usualy one on rank if not one can be ordered through taxi drivers or by phoning computer cabs and specifying a taxi equped to take wheelchairs. Tel 0207 432 1404 |
| Accessible Public Telephones | Yes |
| Accessible Public Telephones - Note |
Available on the main concourse |
| National Key Toilets | Yes |
| National Key Toilets - Note |
Toilet on forecourt 24 hrs. Toilet platform 5 key available from platform staff or Network Rail staff. |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note |
|
| Impaired Mobility Set Down | No |
| Impaired Mobility Set Down - Note |
Main entrance forecourt London Bridge approach. Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance: South Central Trains – 0845 123 7770 South Eastern Trains – 0845 000 2211 Thameslink – 0845 330 6333 |
| Disabled Parking | No |
| Accessible Car Park Equipment | No |
| Wheelchairs | Monday-Sunday 04:00-01:00 |
Transport Links ^ Top
| Service | Details |
|---|---|
| Minimum Connection Time (mins) | 4 |
| Cycle Storage Availability | Yes |
| Cycle Storage | 100 |
| Cycle Storage Sheltered | To be confirmed by station operator |
| Cycle Storage CCTV | Yes |
| Taxi Rank | Yes |
| Taxi Rank - Hours | Monday-Sunday 24 hours |
| Taxi Rank - Note | Taxis are available outside at the front of the station. |
| Bus Services | Yes |
| Bus Services - Note | The Bus Station directly outside main entrance. There are Bus stops outside all other entrances. |
| Metro Services | Yes |
| Metro Services - Note | For North and North East Kent and South East London |
| Airport | Monday-Sunday 04:00-01:00 |
| Airport - Note | Direct connections for Gatwick and Luton Airports. |
| Port | Monday-Sunday 04:00-23:30 |
| Port - Note | Connections for Dover Priory |
| Car Hire | No |
| Cycle Hire | No |
| Local Transport Link | Plan your journey to and from the station with Traveline |