Stations & Destinations

Station Facilities: Leicester (LEI)

London Road
Leicester
Leicestershire

LE2 0QB

Last changed: 01:37 on 2 Jul 2009

Current Station Information
Staffing
Information Systems
Ticket Buying and Collection
General Services
Station Facilities
Accessibility
Transport Links
Local Area Map^New!
Local Bus Map^New!

Current Station Information ^ Top

Service	Details
Opening Hours	Monday-Friday 04:30-01:45 Saturday 05:00-00:20 Sunday 06:30-01:00
TrainTracker Phone Number	0871 200 49 57
TrainTrackerText	Text dep LEI to 84950
Live Departures	Live departures for this station
Live Arrivals	Live arrivals for this station
Live Departures and Arrivals	Live departures and arrivals

Staffing ^ Top

Service	Details
Staffing Level	Full Time
Staffing Hours	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
CCTV	Yes

Information Systems ^ Top

Service	Details
Staffed Information Point	No

Ticket Buying and Collection ^ Top

Service

Details

Ticket Office

Monday-Friday 05:20-22:30 Saturday 05:20-22:30 Sunday 07:15-22:30

Self Service Ticket Machines

Yes

Collection of Pre-purchased Tickets

Yes

Collection of Pre-purchased Tickets - Details

From Ticket Office Counter	No
From Ticket Machine	Yes
Machine Location	Booking hall

Telesales

Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00

Telesales - Primary Phone Number

08457 125 678

Telesales - Minicom/Textphone (For customers with hearing impairments)

08457 078 051

Telesales - Web Address

www.eastmidlandstrains.co.uk

Oyster PrePay

Travelcard - Note

Penalty Fares

Penalty Fares do not apply when travelling from Leicester station.

General Services Information ^ Top

Service	Details
Customer Service	Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00
Customer Service - Primary Phone Number	08457 125 678
Customer Service - Minicom/Textphone (For customers with hearing impairments)	08457 078 051
Customer Service - Email Address	getintouch@eastmidlandstrains.co.uk
Left Luggage	No
Lost Property	No
Lost Property - Note	East Midlands Trains lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
British Transport Police - Phone Number	0800 40 50 40

Station Facilities ^ Top

Service	Details
First Class Lounge - Opening Hours	Monday-Friday 05:45-12:30
First Class Lounge - Note	At the south end of platform 3/4
Seating Area	Yes
Waiting Rooms	Available
Waiting Rooms - Note	On both platforms
Women-Only Waiting Room	No
Trolleys	Yes
Refreshment Facilities	Yes
Toilets	Yes
Baby Changing	Yes
Showers	Yes
Pay Phone	Yes - Cards and Coins
Public WiFi	Yes
Public WiFi - Note	Find WiFi Hotspots around Leicester station Free WiFi is available in the First Lounge
Web Kiosk	No
Post Box	Yes
Tourist Information Office	No
ATM Machine	Yes
Bureau de Change	No
Shops	Yes

Accessibility ^ Top

Service	Details
Helpline	No
Customer Help Points	No
Staff Help	Monday-Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Accessible Ticket Machines	Yes
Accessible Ticket Office Counter	Yes
Induction Loop	Yes
Ramp for Train Access	Yes
Ramp for Train Access - Note	If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis	Yes
Accessible Public Telephones	No
National Key Toilets	Yes
National Key Toilets - Note	Radar key available from duty manager situated nth end of Platform 3/4
Step Free Access Coverage	Whole station
Step Free Access Coverage - Note	Via main entrance and lifts to all platforms
Impaired Mobility Set Down	Yes
Disabled Parking	Yes
Number of Disabled Parking Spaces
Accessible Car Park Equipment	No
Wheelchairs	Yes

Transport Links ^ Top

Service

Details

Minimum Connection Time (mins)

Cycle Storage Availability

Yes

Cycle Storage

Cycle Storage Sheltered

Partial

Cycle Storage CCTV

Yes

Cycle Storage Location

main car park, station front near short stay car park and cash machines

Car Park: Station Car Park

Operator	East Midlands Trains
Primary Phone Number	08457 125 678
Open	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Spaces	515
Charges	£6.00 (After 10:00 Mon-Fri, all day Sat and Sun) off peak, £11.00 daily, £44.00 (£22.00 per weekend, Friday to Monday inclusive) weekly, £173.00 monthly, £466.00 three-monthly, £1209.00 annually
Notes	Accredited with Park Mark Safer Parking Award Main Car Park - Pay & Display 490 spaces inc 3 Parent & Toddler. Port Coshére has 23 spaces for First Inclusive Customers and 2 disabled spaces

Location for Rail Replacement Services

Coaches leave from the Station front

Taxi Rank

Yes

Taxi Rank - Note

station front

Bus Services

Yes

Bus Services - Note

'First' and 'Arriva' operate a network of daily, frequent bus routes around Leicester City. 'Arriva' also operate routes into nearby towns and villages. Bus stops for city services are located on London Road outside the front of the station.

For details: www.firstgroup.com/ukbus and www.arrivabus.co.uk

Buy a Leicester PLUSBUS ticket with your train ticket, for unlimited bus travel around the city. For details: www.plusbus.info

Metro Services

Airport

Yes

Airport - Note

EAST MIDLANDS AIRPORT: KinchBus 'Skylink’ service departs daily, at regular intervals from St Margaret’s Bus Station (in city centre).

For details: www.skylink.co.uk

Car Hire

Cycle Hire

Local Transport Link

Plan your journey to and from the station with Traveline