Station Facilities: St Austell (SAU)
Managed by First Great Western
Station Approach
High Cross Street
St Austell
Cornwall and Isles of Scilly
PL25 2LA
Last changed: 13:55 on 17 Apr 2008
Current Station Information ^ Top
| Service |
Details |
| Staffing Level |
Part Time
|
|---|
| Staffing Hours |
Monday-Friday 05:50-19:00
Saturday 06:50-19:00
Sunday 09:45-16:45
|
|---|
| CCTV |
Yes
|
|---|
Information Systems ^ Top
Ticket Buying and Collection ^ Top
| Service |
Details |
| Ticket Office |
Monday-Friday 05:50-19:00
Saturday 06:50-19:00
Sunday 09:45-16:45
|
|---|
| Self Service Ticket Machines |
No
|
|---|
| Collection of Pre-purchased Tickets |
No
|
|---|
| Telesales |
Monday-Sunday 07:00-22:00
|
|---|
| Telesales - Primary Phone Number |
08457 000125
|
|---|
| Telesales - Fax Number |
0845 600 8363
|
|---|
| Telesales - Primary Textphone Number |
0800 294 9209
|
|---|
| Telesales - Web Address |
http://www.firstgreatwestern.co.uk
|
|---|
| Oyster PrePay |
No
|
|---|
| Travelcard Area | |
|---|
| Travelcard Zone | |
|---|
| Travelcard - Note |
n/a
|
|---|
| Penalty Fares |
Some First Great Western services are subject to penalty fares. View the FGW Western Area Penalty Fare Map
Penalty fares do NOT apply to VIRGIN TRAIN services.
|
|---|
General Services Information ^ Top
Station Facilities ^ Top
| Service |
Details |
| First Class Lounge |
No
|
|---|
| Seating Area |
Yes
|
|---|
| Waiting Rooms |
To be confirmed by station operator
|
|---|
| Women-Only Waiting Room |
No
|
|---|
| Trolleys |
No
|
|---|
| Refreshment Facilities |
Yes
|
|---|
| Toilets |
Yes
|
|---|
| Baby Changing |
No
|
|---|
| Pay Phone |
Yes -
|
|---|
| Public WiFi |
No
|
|---|
| Web Kiosk |
No
|
|---|
| Post Box |
No
|
|---|
| Tourist Information Office |
No
|
|---|
| Bureau de Change |
No
|
|---|
| Shops |
No
|
|---|
Accessibility ^ Top
| Service |
Details |
| Helpline |
No
|
|---|
| Customer Help Points |
No
|
|---|
| Staff Help |
Yes
|
|---|
| Accessible Ticket Machines |
No
|
|---|
| Accessible Ticket Office Counter |
Yes
|
|---|
| Induction Loop |
Yes
|
|---|
| Ramp for Train Access |
To be confirmed by station operator
|
|---|
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel.
All First Great Western train services can carry manual or powered wheelchairs. Please see First Great Western's <a href="/passenger_services/disabled_passengers/fgw_scooter.pdf">Guide to Mobility Scooters</a> for full details.
|
|---|
| Accessible Taxis |
Yes
|
|---|
| Accessible Public Telephones |
No
|
|---|
| National Key Toilets |
Yes
|
|---|
| Step Free Access Coverage |
Whole station
|
|---|
| Imparied Mobility Set Down |
Yes
|
|---|
| Disabled Parking |
Yes
|
|---|
| Number of Disabled Parking Spaces |
|
|---|
| Accessible Car Park Equipment |
Yes
|
|---|
| Wheelchairs |
Yes
|
|---|
Transport Links ^ Top
| Service |
Details |
| Minimum Connection Time (mins) | 5
|
| Cycle Storage Availability |
Yes
|
|---|
| Cycle Storage |
8
|
|---|
| Cycle Storage Sheltered |
To be confirmed by station operator
|
|---|
| Cycle Storage CCTV |
No
|
|---|
| Car Park: |
|
|---|
| Taxi Rank |
Yes
|
|---|
| Bus Services |
No
|
|---|
| Metro Services |
No
|
|---|
| Car Hire |
No
|
|---|
| Cycle Hire |
No
|
|---|
| Local Transport Link |
Plan your journey to and from the station with Traveline
|
|---|
