Last updated:Today at 11:49
Train companies affected:Thameslink
Last updated:Today at 11:14
Train companies affected:National Rail
Southampton Airport Parkway station, Wide Lane, Southampton, Hampshire, SO18 2HW
Located near the station entrances and in the booking hall
Yes
Available
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Available
Yes
Yes
Yes
Southampton Airport Parkway ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
Yes
Help points are available on all platforms
Please contact our Customer Service Centre on 0345 6000 650
Unavailable
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Southampton Airport Parkway.
Unavailable
Yes
Help Points are available inside and outside this station
Announcements are made both visually and audibly
Induction loops are throughout this station
This station has step-free access to all platforms / the platform.
Step-free category A Station - This station has step-free access to all platforms.
Unavailable
Available
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Available
Yes
Available
Available
Available
Inside booking hall.
Available
Available
Unavailable
There are tactile warnings on all platforms
Unavailable
Unavailable
12 spaces
Parking is chargeable for all vehicles except registered Blue Badge holders.
No
This is a combined drop-off and pick-up point
There are no seating or waiting facilities at this drop-off and/or pick-up point
The drop-off and/or pick-up point is on the same side of the road as the station
Ramps cannot be deployed from the rear or side of a vehicle
The drop-off and/or pick-up point is uncovered
Lane is at least 2.4m wide
There is space for more than 5 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
Yes
Help points are available on all platforms
24 hours a day, except Christmas Day and Boxing Day
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station during staffed hours. Please make yourself known to staff at the Ticket Gateline. Outside of staffed hours, the guard will provide boarding and alighting assistance. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. During staffed hours, make yourself know to the station staff, or outside of these hours, make your presence known to the guard who will step-down onto the platform, or you can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Help Points are available inside and outside this station
Available
The toilets are located in the Waiting Area on Platform 1. The National key toilets are located in the Waiting Area on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
Available
Available
Separate baby changing room.
Available
Inside booking hall.
Available
900 spaces
12 spaces
Parking is chargeable for all vehicles except registered Blue Badge holders.
No
Unavailable
Yes
Parking charges apply
RingGo Code 2005.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £9.10.
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £27.30.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
Available
Available
Coffee Shop located within Ticket Office area
No
236 spaces
Compounds & Racks
Car park and platform 2
Yes
Yes
Located in forecourt, next to multi-storey car park. Operated by Beryl. For more information: Bike and scooter hire in Eastleigh | Beryl
Through Journeys: Station Forecourt Bus Stop off Wide Lane (A335)
Terminating Journeys: Car Park at Eastleigh end, off Wide Lane (A335)
Yes
Information to plan your onward journey is available in a printable format here
Southampton (Eastleigh) Airport
Located in forecourt, next to multi-storey car park. Operated by Beryl. For more information: Bike and scooter hire in Eastleigh | Beryl