Station Facilities: Aviemore (AVM)

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep AVM to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Friday 07:20-21:25 Saturday 07:25-14:39 Sunday 09:45-17:35
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 07:30-21:25 Saturday 07:35-14:39 Sunday 09:55-17:35
Self Service Ticket Machines No
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterYes
From Ticket MachineNo
Telesales No
Oyster PrePay No
Penalty Fares Penalty Fares do not apply when travelling from Aviemore station.

General Services Information ^ Top

Service Details
Customer Service Yes
Customer Service - Primary Phone Number 0845 6015929
Customer Service - Note

To arrrange mobilty assistance for your journey, please telephone 0800 912 2 901 or use Typetalk (for the hard of hearing) on 18001 0800 912 2 901.

Left Luggage No
Lost Property No
Lost Property - Note

Lost Property is held at: ScotRail Lost Property Office, Glasgow Queen Street Station, North Hanover Street, Glasgow G1 2AF Tele. 0141 335 3276 Opening hours 0700-1900 Monday- Saturday Closed Sunday

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms Available
Waiting Rooms - Note Platform 1 - ticket hall (when station staffed) + canopy - platform 2 - waiting room
Women-Only Waiting Room No
Trolleys Yes
Refreshment Facilities Yes
Toilets Yes
Baby Changing Yes
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Aviemore station
Web Kiosk No
Post Box No
Tourist Information Office Yes
Bureau de Change No
Shops Yes

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points Yes
Staff Help No
Accessible Ticket Machines No
Accessible Ticket Office Counter No
Induction Loop Yes
Ramp for Train Access Yes
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis No
Accessible Public Telephones No
National Key Toilets Yes
Step Free Access Coverage Partial station
Step Free Access Coverage - Note
  • Level to ticket office and northbound platform - connecting footbridge to southbound platform or level via Private Railway

Imparied Mobility Set Down Yes
Disabled Parking Yes
Number of Disabled Parking Spaces 2
Accessible Car Park Equipment No
Wheelchairs Yes

Transport Links ^ Top

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