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Station Facilities: Eastbourne (EBN)
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 37 |
| TrainTrackerText | Text dep EBN to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Sunday 24 hours |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | No |
Ticket Buying and Collection ^ Top
| Service | Details |
|---|---|
| Ticket Office | Monday-Friday 06:00-21:15 Saturday 05:50-21:15 Sunday 06:40-21:15 |
| Self Service Ticket Machines | No |
| Collection of Pre-purchased Tickets | No |
| Telesales | No |
| Oyster PrePay | No |
| Penalty Fares |
Penalty Fares apply to journeys from Eastbourne station when travelling with: |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | No |
| Customer Service - Note |
Via local train information point and Station Supervisor (when available) |
| Left Luggage | No |
| Lost Property | No |
| Lost Property - Note |
Call Customer Services 08451 272920 |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Seating Area - Note | Platforms only |
| Waiting Rooms | None |
| Waiting Rooms - Note | Platform roofs - all platforms and concourse. No seats. |
| Women-Only Waiting Room | No |
| Trolleys | Yes |
| Refreshment Facilities | Yes |
| Toilets | Yes |
| Baby Changing | Yes |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Public WiFi - Note | Find WiFi Hotspots around Eastbourne station |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| ATM Machine | Yes |
| Bureau de Change | No |
| Shops | Yes |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Customer Help Points | Yes |
| Staff Help | To be confirmed by station operator |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Machines - Note |
These are wheelchair accessible |
| Accessible Ticket Office Counter | No |
| Accessible Ticket Office Counter - Note |
Passengers unable to use high level windows may request assistance from Southern Assisted Travel on 0800 138 1018 |
| Induction Loop | Yes |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note | If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Taxis - Note |
Accessible taxis to/from this station to/from the nearest accessible station can be arranged through Southern Assisted Travel - 0800 138 1018. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk. |
| Accessible Public Telephones | No |
| National Key Toilets | Yes |
| National Key Toilets - Note |
Radar Key toilets |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note |
|
| Imparied Mobility Set Down | Yes |
| Imparied Mobility Set Down - Note |
High kerbs |
| Disabled Parking | No |
| Accessible Car Park Equipment | No |
| Accessible Car Park Equipment - Note |
4 machines |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 4 | ||||||
| Cycle Storage Availability | Yes | ||||||
| Cycle Storage | 20 | ||||||
| Cycle Storage Sheltered | Yes | ||||||
| Cycle Storage CCTV | Yes | ||||||
| Cycle Storage Location | dock area | ||||||
| Car Park: |
| ||||||
| Location for Rail Replacement Services | Taxi Rank in Ashford Road (adjacent to Platform 3). | ||||||
| Taxi Rank | Yes | ||||||
| Bus Services | No | ||||||
| Metro Services | No | ||||||
| Car Hire | Yes | ||||||
| Car Hire - Note | 10 minute walk from Town Centre | ||||||
| Cycle Hire | No | ||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
