Station Facilities: East Tilbury (ETL)
Managed by c2c
Princess Margaret Road
Tilbury
Essex
RM18 8SB
Last changed: 15:41 on 7 Oct 2008
Current Station Information ^ Top
| Service |
Details |
| Staffing Level |
Part Time
|
|---|
| Staffing Hours |
Monday-Friday 06:15-13:35
Saturday 06:15-15:40
Sunday 09:15-16:30
|
|---|
| CCTV |
Yes
|
|---|
| CCTV - Coverage |
Within station
|
|---|
Information Systems ^ Top
Ticket Buying and Collection ^ Top
| Service |
Details |
| Ticket Office |
Monday-Friday 06:15-13:35
Saturday 06:15-15:40
Sunday 09:15-16:30
|
|---|
| Self Service Ticket Machines |
Yes
|
|---|
| Collection of Pre-purchased Tickets |
No
|
|---|
| Telesales |
Monday-Friday 08:00-20:00
Saturday 08:00-20:00
Sunday 08:00-20:00
|
|---|
| Telesales - Web Address |
www.c2c-online.co.uk
|
|---|
| Oyster PrePay |
No
|
|---|
| Penalty Fares |
Penalty Fares apply to journeys from East Tilbury station when travelling with:
|
|---|
General Services Information ^ Top
Station Facilities ^ Top
| Service |
Details |
| First Class Lounge |
No
|
|---|
| Seating Area |
No
|
|---|
| Waiting Rooms |
None
|
|---|
| Women-Only Waiting Room |
No
|
|---|
| Trolleys |
No
|
|---|
| Refreshment Facilities |
No
|
|---|
| Toilets |
No
|
|---|
| Baby Changing |
No
|
|---|
| Pay Phone |
No
|
|---|
| Public WiFi |
No
|
|---|
| Public WiFi - Note |
Find WiFi Hotspots around East Tilbury station
|
|---|
| Web Kiosk |
No
|
|---|
| Post Box |
No
|
|---|
| Tourist Information Office |
No
|
|---|
| Bureau de Change |
No
|
|---|
| Shops |
No
|
|---|
Accessibility ^ Top
| Service |
Details |
| Helpline |
Monday-Saturday 07:00-22:00
Sunday 08:00-17:00
|
|---|
| Helpline - Primary Phone Number |
01702 357640
|
|---|
| Helpline - Primary Textphone Number |
08457 125 988
|
|---|
| Helpline - Address |
c2c
FREEPOST ADM3968
Southend
SS1 1ZS
|
|---|
| Helpline - Email Address |
c2c.customerrelations@nationalexpress.com
|
|---|
| Customer Help Points |
Yes
|
|---|
| Staff Help |
No
|
|---|
| Accessible Ticket Machines |
Yes
|
|---|
| Accessible Ticket Office Counter |
No
|
|---|
| Accessible Ticket Office Counter - Note |
Customer Service Staff
|
|---|
| Induction Loop |
Yes
|
|---|
| Ramp for Train Access |
To be confirmed by station operator
|
|---|
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel.
|
|---|
| Accessible Taxis |
No
|
|---|
| Accessible Public Telephones |
No
|
|---|
| National Key Toilets |
No
|
|---|
| Step Free Access Coverage |
Whole station
|
|---|
| Imparied Mobility Set Down |
Yes
|
|---|
| Imparied Mobility Set Down - Note |
Outside main entrance
|
|---|
| Disabled Parking |
No
|
|---|
| Accessible Car Park Equipment |
No
|
|---|
| Wheelchairs |
No
|
|---|
Transport Links ^ Top
