Station Facilities: Finchley Road & Frognal (FNY)

Managed by London Overground

Finchley Road & Frognal Station
Finchley Road
West Hampstead
Greater London

NW3 6EP

Last changed: 12:01 on 11 Aug 2008

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep FNY to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Friday 05:55-23:58 Saturday 05:55-23:58 Sunday 09:00-00:00
CCTV Yes

Information Systems ^ Top

Service Details
Passenger Information Services Announcements
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 06:45-13:45 Saturday 07:15-14:15 Sunday Closed
Self Service Ticket Machines No
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterNo
From Ticket MachineYes
Machine description

1 x Scheidt Bachmann TVM machine is available 24 hours a day

Telesales No
Oyster PrePay No
Travelcard - Note
  • The station is located in London Travelcard Zone 2
Penalty Fares Penalty Fares apply to journeys from Finchley Road & Frognal station when travelling with:

General Services Information ^ Top

Service Details
Customer Service Yes
Customer Service - Primary Phone Number 0845 601 4867
Customer Service - Note

Via ticket office

Left Luggage No
Lost Property No
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Seating Area - Note

On platforms

Waiting Rooms Available
Waiting Rooms - Note

Waiting shelters on both platforms

Women-Only Waiting Room No
Trolleys No
Refreshment Facilities No
Toilets No
Baby Changing No
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Finchley Road & Frognal station
Web Kiosk No
Post Box Yes
Tourist Information Office No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points No
Staff Help No
Accessible Ticket Machines No
Accessible Ticket Office Counter No
Accessible Ticket Office Counter - Note

Ticket office staff provide assistance where possible

Induction Loop Yes
Ramp for Train Access To be confirmed by station operator
Ramp for Train Access - Note If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis No
Accessible Taxis - Note

contact taxi operator directly

Accessible Public Telephones No
National Key Toilets No
Step Free Access Coverage Partial station
Step Free Access Coverage - Note
  • Only ticket office has step-free access from street.

Imparied Mobility Set Down No
Disabled Parking No
Accessible Car Park Equipment No
Wheelchairs No

Transport Links ^ Top

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