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Station Facilities: Heathrow Airport T4 (HAF)
Managed by Heathrow Express
Southern Perimeter Road London
TW6 3AA
Last changed: 15:22 on 12 Aug 2008
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep HAF to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Sunday 05:00-23:50 |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Sunday 05:00-23:40 | ||||||
| Self Service Ticket Machines | No | ||||||
| Collection of Pre-purchased Tickets | Yes | ||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||
| Telesales | Yes | ||||||
| Telesales - Primary Phone Number | 0845 600 1515 | ||||||
| Oyster PrePay | No | ||||||
| Travelcard Area |
| ||||||
| Travelcard Zone |
| ||||||
| Travelcard - Note | Travel Cards are not valid | ||||||
| Penalty Fares |
Penalty Fares apply to journeys from Heathrow Airport T4 station when travelling with: Penalty Fares do not apply if travelling with: |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Yes |
| Customer Service - Primary Phone Number | 0845 600 1515 |
| Left Luggage | Yes |
| Left Luggage - Note | available in the terminals |
| Lost Property | Yes |
| Lost Property - Note | 020 8745 7727 - available in T123 |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | |
| Waiting Rooms - Note | no |
| Women-Only Waiting Room | No |
| Trolleys | Yes |
| Trolleys - Note | cannot be taken on the platform |
| Refreshment Facilities | No |
| Refreshment Facilities - Note | Vending machines |
| Toilets | No |
| Baby Changing | Yes |
| Baby Changing - Note |
|
| Pay Phone | Yes - |
| Public WiFi | Yes |
| Public WiFi - Note | Find WiFi Hotspots around Heathrow Airport T4 station |
| Web Kiosk | Yes |
| Web Kiosk - Note | In terminals |
| Post Box | No |
| Tourist Information Office | Yes |
| Tourist Information Office - Note | In terminals |
| ATM Machine | Yes |
| ATM Machine - Note | In terminals |
| Bureau de Change | Yes |
| Bureau de Change - Note | In terminals |
| Shops | Yes |
| Shops - Note | In terminals |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Helpline - Note | Contact the airline for assistance between trains and Check-in desk |
| Customer Help Points | Yes |
| Staff Help | Yes |
| Accessible Ticket Machines | No |
| Accessible Ticket Machines - Note | To be introduced April 2007 |
| Accessible Ticket Office Counter | No |
| Accessible Ticket Office Counter - Note | To be introduced April 2007 |
| Induction Loop | Yes |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note | If you need assistance we recommend that you book at least 24 hours in advance of travel. Not necessary |
| Accessible Taxis | Yes |
| Accessible Public Telephones | No |
| National Key Toilets | No |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note | Level access to platforms, lifts to airport facilities. Ticket Office is step free. |
| Imparied Mobility Set Down | No |
| Disabled Parking | Yes |
| Disabled Parking - Note | In terminals |
| Number of Disabled Parking Spaces | |
| Accessible Car Park Equipment | No |
| Wheelchairs | No |
Transport Links ^ Top
| Service | Details | ||
|---|---|---|---|
| Minimum Connection Time (mins) | 120 | ||
| Cycle Storage Availability | Yes | ||
| Cycle Storage | 0 | ||
| Cycle Storage Sheltered | To be confirmed by station operator | ||
| Cycle Storage CCTV | No | ||
| Car Park: |
| ||
| Taxi Rank | Yes | ||
| Taxi Rank - Note | has taxi ranks at the airport terminals | ||
| Bus Services | Yes | ||
| Bus Services - Note | Local and regional bus links available | ||
| Metro Services | Yes | ||
| Metro Services - Note | Connection available with LT Piccadilly Line | ||
| Airport | Yes | ||
| Car Hire | Yes | ||
| Car Hire - Note | In terminals | ||
| Cycle Hire | No | ||
| Local Transport Link | Plan your journey to and from the station with Traveline |
