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Station Facilities: London Kings Cross (KGX)
Managed by Network Rail
Room 104, West Side Offices London Kings Cross London
N1 9AP
Last changed: 11:40 on 15 Sep 2008
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 59 |
| TrainTrackerText | Text dep KGX to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | To be confirmed by station operator |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Ticket Office | Yes | ||||||||||
| Ticket Office - Note |
As per station opening hours | ||||||||||
| Self Service Ticket Machines | Yes | ||||||||||
| Collection of Pre-purchased Tickets | Yes | ||||||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||||||
| Telesales | Monday, Tuesday, Wednesday, Thursday, Sunday 08:00-22:00 Friday, Saturday 08:00-20:00 | ||||||||||
| Telesales - Note |
National Express East Coast Telesales please ring 08457 225 225 | ||||||||||
| Oyster PrePay | No | ||||||||||
| Penalty Fares |
Penalty Fares apply to journeys from London Kings Cross station when travelling with: Penalty Fares do not apply if travelling with: |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Yes |
| Customer Service - Note |
As per station opening hours, please contact Network Rail. |
| Left Luggage | Monday-Friday 07:00-23:00 Saturday 07:00-23:00 Sunday 07:00-23:00 |
| Left Luggage - Note |
Operated by Excess Baggage Company and situated on Platform 8. Tel: 0207 837 4334 |
| Lost Property | Monday-Friday 09:00-17:00 |
| Lost Property - Note |
Situated on Platform 8. Telephone No. 0207 837 4334 |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | To be confirmed by station operator |
| First Class Lounge - Note |
National Express East Coast First Class lounge on platform 8. First Class Advance tickets may not be used to gain entry to the First Class lounge at any time.
|
| Seating Area | To be confirmed by station operator |
| Seating Area - Note |
Available throughout the station. |
| Waiting Rooms | To be confirmed by station operator |
| Waiting Rooms - Note |
Located at the front of station |
| Women-Only Waiting Room | No |
| Trolleys | To be confirmed by station operator |
| Refreshment Facilities | To be confirmed by station operator |
| Toilets | Yes |
| Baby Changing | To be confirmed by station operator |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | To be confirmed by station operator |
| Public WiFi - Note | Find WiFi Hotspots around London Kings Cross station |
| Web Kiosk | No |
| Post Box | To be confirmed by station operator |
| Tourist Information Office | No |
| Bureau de Change | To be confirmed by station operator |
| Shops | To be confirmed by station operator |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Customer Help Points | Monday-Saturday 07:00-20:45 Sunday 08:15-20:45 |
| Staff Help | Monday-Friday 05:00-01:36 Saturday 05:00-00:36 Sunday 05:30-01:36 |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Machines - Note |
1 National Express East Coast machine inside travel centre and 1 National Express East Coast machine outside travel centre are DDA compliant |
| Accessible Ticket Office Counter | Yes |
| Accessible Ticket Office Counter - Note |
Available during station opening hours |
| Induction Loop | Yes |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note | If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Taxis - Note |
taxi rank outside main station entrance |
| Accessible Public Telephones | Yes |
| Accessible Public Telephones - Note |
Available during station opening hours on the main concourse |
| National Key Toilets | Yes |
| National Key Toilets - Note |
Available during station opening hours |
| Step Free Access Coverage | All platforms |
| Step Free Access Coverage - Note |
|
| Imparied Mobility Set Down | Yes |
| Disabled Parking | To be confirmed by station operator |
| Accessible Car Park Equipment | To be confirmed by station operator |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 15 | ||||||
| Cycle Storage Availability | Yes | ||||||
| Cycle Storage | 332 | ||||||
| Cycle Storage Sheltered | To be confirmed by station operator | ||||||
| Cycle Storage CCTV | Yes | ||||||
| Car Park: |
| ||||||
| Taxi Rank | Yes | ||||||
| Taxi Rank - Hours | Monday-Friday 05:00-00:30 Saturday 05:00-00:15 | ||||||
| Taxi Rank - Note |
The taxi rank is situated on the west side of the station on Pancras Road. Most taxis are wheelchair accessible. | ||||||
| Bus Services | No | ||||||
| Bus Services - Note |
Available just outside the station. | ||||||
| Metro Services | No | ||||||
| Metro Services - Note |
n/a | ||||||
| Airport | Yes | ||||||
| Airport - Note |
Connections from LUL available | ||||||
| Car Hire | No | ||||||
| Cycle Hire | No | ||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
