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Station Facilities: London Marylebone (MYB)
Managed by Chiltern Railways
Great Central House Melcombe Place Greater London
NW1 6JJ
Last changed: 10:27 on 8 Sep 2008
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 69 |
| TrainTrackerText | Text dep MYB to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Part Time |
| Staffing Hours | Monday-Friday 07:00-20:00 Saturday 08:10-23:10 Sunday 07:30-22:15 |
| CCTV | Yes |
| CCTV - Coverage | Within station Cycle storage |
Information Systems ^ Top
| Service | Details |
|---|---|
| Passenger Information Services | Departure screens Arrival screens Announcements |
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 06:30-22:10 Saturday 06:30-22:10 Sunday 07:30-21:30 | ||||||
| Ticket Office - Note |
Ticket office operated by Chiltern Railways. | ||||||
| Self Service Ticket Machines | Yes | ||||||
| Collection of Pre-purchased Tickets | Yes | ||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||
| Telesales | Monday-Sunday 07:00-20:00 | ||||||
| Telesales - Primary Phone Number | 08456 005 165 | ||||||
| Telesales - Web Address | www.chilternrailways.co.uk/tickets | ||||||
| Telesales - Note |
Tickets are also available online from the Chiltern Railways website. You can try our new Advance Barcode Tickets for single journeys on Chiltern Railways startingat £5 single. | ||||||
| Oyster PrePay | Yes | ||||||
| Penalty Fares |
Penalty Fares apply to journeys from London Marylebone station when travelling with: Parts of this station are within a Compulsory Ticket Area - you are not permitted to enter this area without a valid ticket, travel authority or platform ticket. The Compulsory Ticket Area will be clearly signed. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Friday 08:30-17:30 |
| Customer Service - Primary Phone Number | 08456 005 165 |
| Customer Service - Fax Number | 01926 729 914 |
| Customer Service - Address | Chiltern Railways Banbury ICC Merton Street Banbury Oxfordshire OX16 4RN |
| Customer Service - Web Address | www.chilternrailways.co.uk/get-in-touch/ |
| Customer Service - Note |
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services. |
| Left Luggage | No |
| Lost Property | Monday-Friday 12:00-20:00 |
| Lost Property - Primary Phone Number | 08456 005 165 |
| Lost Property - Fax Number | 0207 333 3002 |
| Lost Property - Address | Chiltern Railways Lost Property Marylebone Station Melcombe Place London NW1 6JJ |
| Lost Property - Web Address | www.chilternrailways.co.uk/lostproperty |
| Lost Property - Note |
Callers will be contacted only if the item is found. Should you not hear from us within two weeks of enquiring, this unfortunately means that your item was not handed in. |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | No |
| Waiting Rooms | None |
| Waiting Rooms - Note |
Seating areas are provided on the station concourse. |
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | Yes |
| Toilets | Yes |
| Toilets - Note |
Toilets are currently being refurbished. Portaloos are in operation. |
| Baby Changing | Yes |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Public WiFi - Note | Find WiFi Hotspots around London Marylebone station |
| Web Kiosk | No |
| Post Box | To be confirmed by station operator |
| Tourist Information Office | No |
| Bureau de Change | No |
| Shops | Yes |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Monday-Sunday 07:00-20:00 |
| Helpline - Primary Phone Number | 08456 005 165 |
| Helpline - Primary Textphone Number | 08457 078051 |
| Helpline - Address | Chiltern Railways Banbury ICC Merton Street Banbury Oxfordshire OX16 4RN |
| Helpline - Web Address | www.chilternrailways.co.uk/travelling-with-... |
| Helpline - Note |
A copy of the Chiltern Railways Disabled Persons Protection Policy (DPPP) is available from the Chiltern Railways website. |
| Customer Help Points | Monday-Friday 05:00-22:00 Saturday 05:00-22:00 Sunday 05:00-22:00 |
| Staff Help | Monday-Friday 05:30-21:10 Saturday 05:30-21:10 Sunday 06:30-20:30 |
| Accessible Ticket Machines | To be confirmed by station operator |
| Accessible Ticket Office Counter | No |
| Induction Loop | No |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note | If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | No |
| Accessible Taxis - Note |
For taxis from all UK stations visit www.traintaxi.co.uk. |
| Accessible Public Telephones | No |
| National Key Toilets | To be confirmed by station operator |
| National Key Toilets - Note |
The National Key toilet is located on the station concourse. |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note |
|
| Imparied Mobility Set Down | To be confirmed by station operator |
| Imparied Mobility Set Down - Note |
In front of station |
| Disabled Parking | To be confirmed by station operator |
| Accessible Car Park Equipment | No |
| Wheelchairs | Monday-Friday 05:15-23:10 Saturday 05:15-23:10 Sunday 06:30-22:45 |
Transport Links ^ Top
| Service | Details |
|---|---|
| Minimum Connection Time (mins) | 10 |
| Cycle Storage Availability | Yes |
| Cycle Storage | 54 |
| Cycle Storage Sheltered | Yes |
| Cycle Storage CCTV | Yes |
| Cycle Storage Location | Platform 3 |
| Location for Rail Replacement Services |
Rail replacement buses depart from the front of the station. |
| Taxi Rank | Yes |
| Taxi Rank - Note |
At the front of station. |
| Bus Services | Yes |
| Bus Services - Note |
Buses 2, 18, 27, 205, 453 and N18 leave from outside the station. |
| Metro Services | Yes |
| Metro Services - Note |
Bakerloo Line. |
| Car Hire | No |
| Cycle Hire | No |
| Local Transport Link | Plan your journey to and from the station with Traveline |
