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Station Facilities: New Brighton (NBN)
Managed by Merseyrail
Atherton Street New Brighton Merseyside
CH45 2NY
Last changed: 14:01 on 2 Sep 2008
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep NBN to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Saturday 05:38-00:28 Sunday 07:38-00:28 |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details |
|---|---|
| Ticket Office | Monday-Saturday 05:38-00:28 Sunday 07:38-00:28 |
| Self Service Ticket Machines | No |
| Collection of Pre-purchased Tickets | No |
| Telesales | No |
| Oyster PrePay | No |
| Travelcard Area |
|
| Travelcard Zone |
|
| Travelcard - Note |
|
| Penalty Fares |
Penalty Fares apply to journeys from New Brighton station when travelling with: |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Friday 09:00-17:00 |
| Customer Service - Primary Phone Number | 0151 702 2071 |
| Customer Service - Fax Number | 0151 702 3074 |
| Customer Service - Address | 9th Floor Rail House Lord Nelson Street Liverpool L1 1JF |
| Customer Service - Email Address | comment@merseyrail.org |
| Left Luggage | No |
| Lost Property | Monday-Friday 08:00-13:15, 15:00-18:00 |
| Lost Property - Primary Phone Number | 0151 702 2951 |
| Lost Property - Note |
Located at Liverpool James Street Station (Water Street entrance) 0151 702 2951 or e-mail lostproperty@merseyrail.org |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | No |
| Waiting Rooms | None |
| Waiting Rooms - Note | no |
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | No |
| Toilets | No |
| Baby Changing | No |
| Pay Phone | Yes - |
| Public WiFi | No |
| Public WiFi - Note | Find WiFi Hotspots around New Brighton station |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| Bureau de Change | No |
| Shops | No |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Monday-Friday 09:00-17:00 |
| Helpline - Primary Phone Number | 0151 702 2071 |
| Helpline - Alternate Phone Number | 0151 702 2704 |
| Helpline - Fax Number | 0151 702 2413 |
| Helpline - Primary Textphone Number | 0151 702 2071 |
| Helpline - Address | The Customer Relations Office 9th Floor Rail House Lord Nelson Street Liverpool L1 1JF |
| Helpline - Note |
Disabled Persons Protection Policy available from the Customer Relations. |
| Customer Help Points | Yes |
| Staff Help | No |
| Accessible Ticket Machines | No |
| Accessible Ticket Office Counter | No |
| Accessible Ticket Office Counter - Note | disabled passenger will be offered assistance by station staff. |
| Induction Loop | Yes |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel.
|
| Accessible Taxis | No |
| Accessible Taxis - Note | telephone numbers for taxi's are displayed at all our stations |
| Accessible Public Telephones | No |
| National Key Toilets | No |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note |
|
| Imparied Mobility Set Down | Yes |
| Disabled Parking | No |
| Accessible Car Park Equipment | No |
| Wheelchairs | No |
Transport Links ^ Top
| Service | Details |
|---|---|
| Minimum Connection Time (mins) | 5 |
| Cycle Storage Availability | Yes |
| Cycle Storage | 4 |
| Cycle Storage Sheltered | No |
| Cycle Storage CCTV | No |
| Cycle Storage Location | on station forecourt |
| Location for Rail Replacement Services | Atehrton Street,Wallasey |
| Taxi Rank | No |
| Bus Services | No |
| Metro Services | No |
| Car Hire | No |
| Cycle Hire | No |
| Local Transport Link | Plan your journey to and from the station with Traveline |
