Last updated:Today at 16:26
Train companies affected:National Rail
Last updated:Today at 16:08
Train companies affected:CrossCountry, Great Northern, Greater Anglia, Thameslink
Last updated:Today at 13:33
Train companies affected:Thameslink
Stratford-upon-Avon station, Station Road, Stratford-upon-Avon, Warwickshire, CV37 6PL
A Ticket Vending Machine is located at the front of the station.
Yes
Available
A Ticket Vending Machine is located at the front of the station.
Yes
No
No
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Chiltern Railways are currently in the progress of replacing boarding ramps across some of their fleet. Customers wanting to use a Chiltern service with the use of a boarding ramp here, will need to travel from the nearest alternative accessible station. The Assisted Travel team can help with making alternative transport arrangements for impacted customers, who can be contacted here: Assisted Train Travel | Chiltern Railways
Yes
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Stratford-upon-Avon is accredited by the Secure Station Scheme**
Unavailable
Unavailable
Yes
Help Points are only available in limited locations
Announcements are made both visually and audibly
Induction loops are at designated listening areas
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your train is due to depart. Our on-board staff will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
Unavailable
Available
A Ticket Vending Machine is located at the front of the station.
Yes
Available
Unavailable
N/A
Available
Available
Available
Public telephones are not accessible
There are tactile warnings on all platforms
Available
Available
7 spaces
Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the Saba Blue Badge Portal.
Yes
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Chiltern Railways are currently in the progress of replacing boarding ramps across some of their fleet. Customers wanting to use a Chiltern service with the use of a boarding ramp here, will need to travel from the nearest alternative accessible station. The Assisted Travel team can help with making alternative transport arrangements for impacted customers, who can be contacted here: Assisted Train Travel | Chiltern Railways
Yes
24 hours, 7 days a week (except Christmas Day and Boxing Day)
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Points are only available in limited locations
Available
The toilets are located on Platform 2. The toilet facilities are available: Monday - Saturday 07:00-18:30 and Sunday 10:00-16:00. The toilet facilities are not available when the Ticket Office is closed.
Unavailable
N/A
Unavailable
Available
Available
There is sheltered waiting
SABA UK
107 spaces
7 spaces
Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the Saba Blue Badge Portal.
Yes
Available
No
Parking charges apply
You’ll be able to pay for parking in the following ways:
The Pay on Foot machine(s) located within the car park (where applicable)
Late Pay is available at this station car park. Allows you to pay up until midnight on the same day.
Hourly rate on bank holidays only available via payment machines. App/website not supported.
Available
Buffet
Yes
Available
Public telephones are not accessible
20 spaces
Stands
north of Platform 1
No
Yes
There are no accessible cycle facilities but there is charging facilities
There is no help point close to the cycle parking
There are no cycle hire facilities at this station
Rail replacement vehicles will operate from the bus stops on Station Square.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Othello Taxis: 01789 336 226
007 Stratford's Taxis: 01789 414007
Information to plan your onward journey is available in a printable format here
Available at the front of the station.