Last updated:Today at 14:44
Train companies affected:Northern
Solihull (SOL)
Solihull station, Station Approach, Solihull, West Midlands, B91 1LE
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Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 05:35 - 00:00
- Opening Hours Saturday: 06:15 - 00:00
- Opening Hours Sunday: 09:10 - 23:50
This station is in West Midlands Zone 4
Location
In the Booking Hall.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart
Information Available From Staff
- Yes - from ticket office
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 05:35 - 00:00
- Information Services Opening Times Saturday: 06:15 - 00:00
- Information Services Opening Times Sunday: 09:10 - 22:50
Staff Help Available
- Staff Help Available Monday to Friday: 05:35 - 00:00
- Staff Help Available Saturday: 06:15 - 00:00
- Staff Help Available Sunday: 09:10 - 23:50
Passenger Assistance Meeting Point is in the booking office.
If you are travelling before or after the station Booking office is staffed, please proceed to the platform and our Train Manager will assist you to board or alight the service.
Customer Help Points
Yes
On both platforms
Customer Services Notes
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step Free Access Category A. Step free access to platforms via lifts.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
Yes
The waiting room is available during the hours that trains are running.
Between Platforms 1 & 2.
Seating area
Yes
Getting to and from the station
Accessible taxis here
Yes
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
Impaired mobility set down/pick-up point
Yes
In short-stay car park.
Accessible spaces
8 spaces
Parking charges apply to Blue Badge holders in this car park, which is is managed by Excel Parking Services on behalf of Transport for West Midlands.
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: 05:35 - 00:00
- Staff help available Saturday: 06:15 - 00:00
- Staff help available Sunday: 09:10 - 23:50
Passenger Assistance Meeting Point is in the booking office.
If you are travelling before or after the station Booking office is staffed, please proceed to the platform and our Train Manager will assist you to board or alight the service.
Customer Help Points and Meeting Point
Yes
On both platforms
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
Between platforms 1 and 2
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
Yes
The waiting room is available during the hours that trains are running.
Between Platforms 1 & 2.
Seating Area
Yes
Operator
Excel Parking on behalf of Transport for West Midlands
- 0345 434 8008
- Station Approach
- Solihull
- B91 1LE
- https://connectcashlessparking.com/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
446 spaces
Accessible spaces
8 spaces
Parking charges apply to Blue Badge holders in this car park, which is is managed by Excel Parking Services on behalf of Transport for West Midlands.
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
In short-stay car park.
Car park CCTV
No
Parking charges
Parking charges apply
- Off-peak rate £3.50
- Rate per day £6.00
- Rate on Saturday £3.50
- Rate on Sunday £3.50
- Rate per week £22.50
Notes
As of 1 July 2024, this car park is managed by Excel Parking Services on behalf of Transport for West Midlands. As a result, you can no longer pay for parking at the Ticket Office or Chiltern Railways TVMs.
Payment options:
Cash, credit/debit card or Swift pay as you go at the pay stations within the car park
The SwiftParking app for Android and iOS
The Connect Cashless Parking app for Android and iOS (Location Code: 5454)
Pay by Phone on 0345 434 8008* (Location Code: 5454)
ConnectCashlessParking.com (Location Code: 5454)
* Calls to 0345 numbers are charged at the same rate as those to geographic (01 and 02) numbers.
ATM
Yes
Located within a retail outlet on the station
Refreshment Facilities
Yes
Shops
Yes
Pay Phones
Yes
Public Wi-Fi
Yes
Post Boxes
Yes
Outside the station
Bicycle Storage
Spaces
30 spaces
Type of Storage
Stands
Location
on platform 1
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement bus services depart from the front of the station on Station Approach Road.
For multi-operator bus information visit: www.networkwestmidlands.co.uk
Buy a Birmingham PLUSBUS ticket with your train ticket, for unlimited bus and midland metro travel around Birmingham.
Connections to Birmingham International Airport available. The X12 bus, operated by National Express, runs every 20mins from Solihull station to the airport.
For fares, timetables, and more information click here.
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