Last updated:Today at 09:51
Train companies affected:National Rail
Last updated:Today at 01:02
Train companies affected:National Rail
Strawberry Hill station, Tower Road, Strawberry Hill, Greater London, TW1 4PP
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The ticket office at Strawberry Hill will be closed on Thursday 28 March 2024.
The ticket office at Strawberry Hill will be closed on Sunday 31 March, Friday 5 April and Saturday 6 April 2024.
There are no lifts at this station.
Platform 1
Zone 5
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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No
Yes
No
Yes
Strawberry Hill ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons.
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No
Yes
Help points are available on all platforms
Please contact our Customer Service Centre on 0345 6000 650
No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Strawberry Hill.
Yes
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Step-free category B1 Station. Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street. Ramp at approx 1:14 gradient to Platform 1 (for trains towards London Waterloo via Wimbledon). Short unevenly-graded floor at approx 1:10 gradient to Platform 2 (for trains towards London Waterloo via Richmond). Step-free access between platforms via full-barrier level crossing.
No
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
No
N/A
Platform 2 - Currently being refurbished.
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No
No
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No
Yes
Help points are available on all platforms
24 hours a day, except Christmas Day and Boxing Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
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N/A
No
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No
Platform 2 - Currently being refurbished.
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Yes
Coffee shop on Platform 2 selling hot/cold drinks and snacks.
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Yes
Find WiFi Hotspots around Strawberry Hill station
Yes
16 spaces
Stands
Booking hall
No
Yes
There are no cycle hire facilities at this station
To Twickenham: Waldegrave Road bus stop SH (Opp. St Marys University)
To Teddington: Waldegrave Road bus stop SN (outside St Marys University)
This is for services between Teddington and Twickenham ONLY
For through services to and from Shepperton from/to Twickenham - next to level crossing
Journeys starting or finishing at Strawberry Hill: Wellesley Road by station entrance
There is a taxi office on platform 2.
Information to plan your onward journey is available in a printable format here
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