Station Facilities: Thornaby (TBY)

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep TBY to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Saturday 05:45-19:45 Sunday 09:15-17:15 Holidays: Boxing Day, Christmas Day Closed
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Saturday 05:45-19:45 Sunday 09:15-17:15 Holidays: Boxing Day, Christmas Day Closed
Self Service Ticket Machines No
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterNo
From Ticket MachineYes
Telesales No
Oyster PrePay No
Travelcard Area
  • NEXUS
Penalty Fares Penalty Fares do not apply when travelling from Thornaby station.

General Services Information ^ Top

Service Details
Customer Service Yes
Customer Service - Primary Phone Number 0845 600 1671
Left Luggage No
Lost Property No
Lost Property - Note Telephone enquiries regarding lost property should be directed to: 0845 600 1672.
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms Available
Waiting Rooms - Note Only during Booking Office hours.
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities Yes
Toilets Yes
Baby Changing No
Pay Phone Yes -
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Thornaby station
Web Kiosk No
Post Box No
Tourist Information Office No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points No
Staff Help No
Accessible Ticket Machines No
Accessible Ticket Office Counter No
Induction Loop Yes
Ramp for Train Access To be confirmed by station operator
Ramp for Train Access - Note If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis Yes
Accessible Public Telephones No
National Key Toilets Yes
Step Free Access Coverage Whole station
Imparied Mobility Set Down Yes
Disabled Parking No
Accessible Car Park Equipment Yes
Wheelchairs Yes

Transport Links ^ Top

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