Last updated:Today at 17:32
Train companies affected:Avanti West Coast, CrossCountry, London Northwestern Railway, Transport for Wales, West Midlands Railway
Last updated:Today at 16:57
Train companies affected:National Rail
West Ruislip station, Ickenham Road, Ruislip, Greater London, HA4 7DW
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Located at entrance to Platform 4.
Zone 6
Yes
Available
Pre-purchased tickets can be collected from the machine on Platform 4 only
Yes
Yes
Yes
No
No
Ticket office staff will assist wherever possible. Please note that the advertised availability of staff may differ from time to time without notice due to local arrangements or staff sickness. London Underground staff are at the station when trains are running.
Yes
TfL Customer Services - 0343 222 1234
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Yes
There are Help Points
Announcements are made both visually and audibly
Induction loops are only in Help Points
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Step-free access is only available between the main car park and Chiltern Railways platform 4 (towards Marylebone / West Ealing) via a level entrance. No step-free access is available to northbound Chiltern Railways services or London Underground trains.
Available
Available
Pre-purchased tickets can be collected from the machine on Platform 4 only
Yes
Available
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There are tactile warnings on all platforms
There are automatic wide aisle gates that are less than 0.9 metres wide
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For taxis from all UK stations visit www.traintaxi.co.uk.
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Not Specified
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Yes
Ticket office staff will assist wherever possible. Please note that the advertised availability of staff may differ from time to time without notice due to local arrangements or staff sickness. London Underground staff are at the station when trains are running.
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
There are Help Points
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Chiltern Railways
136 spaces
Yes
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No
Parking charges apply
The Off-Peak rate at this station applies on weekends and public holidays only.
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Coffee kiosk
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Kiosk
No
10 spaces
Stands
Free cycle storage for ticket holders is available on Platform 4.
No
Yes
There are no cycle hire facilities at this station
Chiltern Railways replacement buses stop in the main station car park, adjacent to Platform 4. London Underground replacement buses stop outside the station.
Bus services 278 U1 and U10 leave from the front of the station.
Served by the Central Line