Last updated:Today at 23:33
Train companies affected:National Rail
Last updated:Today at 23:03
Train companies affected:Avanti West Coast, TransPennine Express
Dovercourt station, Kingsway, Harwich, Essex, CO12 3AG
No
Yes
Yes
Please note, in order to prevent any antisocial behaviour we are not accepting cash payments at this station's ticket machines until further notice.
Yes
No
Yes
Tickets can be collected on Smartcard at this station
Yes
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using the Help Point at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Yes
Help points can be found at the following location(s):
On the single platform, just inside the entrance to the platform and fixed to the brick wall of the former station building
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
No
Yes
This station has step-free access to all platforms / the platform.
This station has step free access to the single platform for trains towards both Harwich Town and Manningtree.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform, next to the yellow boarding ramp.
No
Yes
Please note, in order to prevent any antisocial behaviour we are not accepting cash payments at this station's ticket machines until further notice.
Yes
Yes
No
No
Yes
Yes
Details of nearest taxis are shown on station information poster
No
1 spaces
Yes
Yes
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using the Help Point at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Yes
Help points can be found at the following location(s):
On the single platform, just inside the entrance to the platform and fixed to the brick wall of the former station building
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
No
No
No
No
Yes
National Car Parks Ltd
22 spaces
1 space
Yes
No
No
Parking charges apply
No
Yes
10 spaces
Stands
There are five cycle stands located in between the station car park and the former station building, adjacent to the platform.
No
No
There are no cycle hire facilities at this station
Rail replacement bus services pick up and drop off outside the front of the station.