Last updated:Today at 02:16
Train companies affected:National Rail
Pembrey & Burry Port (PBY)
Pembrey & Burry Port station, Station Road, Burry Port, Carmarthenshire, SA16 0LW
Station Information
Ticket Office
Opening Hours
No
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Height adjusted ticket office counter
No
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information
- Departure Screens
- Arrival Screens
Staff Help Available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
No
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
No
Station Accessibility
Step-free access
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Category B1.
Step free access to Platform 1 (to Swansea) from Station Road. Step free access to Platform 2 (to Carmarthen. Access between the platforms is available via a footbridge with steps and the roadbridge with pavement.
Ticket barriers and gates
No
Accessible ticket machines
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Height adjusted ticket office counter
No
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
No
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Accessible spaces
0 spaces
Accessible car park equipment
No
Staff Help
Staff help available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points and Meeting Point
No
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
No
A nearest local authority toilet is located outside the station.
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
No
Operator
Transport For Wales
Car Parking Availability
- Car Parking Availability Monday to Sunday & Public Holidays: Yes
Spaces
7 spaces
Accessible spaces
0 space
Accessible car park equipment
No
Impaired mobility set down/pick up points available
No
Car park CCTV
No
Parking charges
Parking is free
ATM
Yes
Located outside the station.
Refreshment Facilities
No
Shops
No
Pay Phones
No
Public Wi-Fi
No
Post Boxes
No
Bicycle Storage
Spaces
10 spaces
Lockers are provided on both platforms, but additional sheffield stands and rail cycle parking is provided in Carmarthenshire County Council's car park adjacent to the station
Type of Storage
Lockers
Location
Five lockers providing for parking for up to five bicycles are located on the both platforms.
Sheltered
Yes
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The rail replacement bus stop is a local bus stop on Seaview Terrace.
In Stepney Road opposite the police station.
There are no cycle hire facilities at this station
