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Company Information: c2c (CC)
Last changed: 17:02 on 8 Jun 2008
Basic Details ^ Top
| Service | Details |
|---|---|
| Company Name | c2c |
| Managing Director | Mark Hopwood |
| Company Website | http://www.c2c-online.co.uk |
| Head Office - Postal Address |
10th and 11th Floors, 207 Old Street, London EC1V 9NR |
| Head Office - Primary Phone Number | 0845 6014873 |
| Head Office - Fax | 01603 214517 |
| Head Office - Web Address | http://www.c2c-online.co.uk |
| Network Map URL | No map available |
Support & Information ^ Top
| Service | Details |
|---|---|
| Customer Services | Monday-Friday 08:30-17:00 |
| Customer Services - Primary Phone Number | 0845 601 4873 |
| Lost Property | Monday-Friday 09:00-17:00 |
| Lost Property - Primary Phone Number | 01702 357 699 |
| Assisted Travel | Monday-Saturday 07:00-22:00 Sunday 08:00-17:00 |
| Assisted Travel - Primary Phone Number | 01702 357640 |
| Assisted Travel - Primary Textphone Number | 08457 125 988 |
| Assisted Travel - Address | c2c Customer Services Station Road Cambridge CB1 2JW |
Ticketing & Fares ^ Top
| Service | Details |
|---|---|
| Telesales | Monday-Friday 08:00-20:00 Saturday 08:00-14:00 |
| Telesales - Primary Phone Number | 08457 44 44 22 |
| Telesales - Note | POSTAL SERVICE ONLY Five days notice is required to process a booking. Tickets CANNOT be picked up at stations. |
| Group Travel | Monday-Friday 08:30-17:00 |
| Group Travel - Primary Phone Number | 0845 601 4873 |
| Group Travel - Fax Number | 020 7713 2128 |
| Seat Reservations | No |
| Seat Reservations - Note | Reservations not required |
| Penalty Fares Note |
A penalty fare of £20 is in operation on c2c services. |
Onboard Facilities ^ Top
| Service | Details |
|---|---|
| Cycle Policy | Yes |
| Cycle Policy - Primary Phone Number | 01702 357 640 |
| Cycle Policy - Note | Free of charge on off-peak trains. No cycles permitted on peak time trains. Cycles cannot be conveyed on replacement bus services during engineering work. |
| Telephones | No |
Engineering Works ^ Top
- Engineering work between Barking and Grays via Upminster on Saturday 6 and Sunday 7 September 2008
- Engineering work between Barking and Upminster and between Southend Central and Shoeburyness Sunday 31 August 2008
- Engineering work between Barking and Upminster Saturday 30 August 2008
- Engineering work between London Fenchurch Street and Barking, and between Grays and Pitsea on Saturday 19 & Sunday 20 July 2008
- Engineering work between Barking and Grays via Rainham from 20:10 on Saturday 12 and all day on Sunday 13 July 2008
- Engineering work between Barking and Grays via Rainham from 20:10 on Saturday 28 June and all day on Sunday 29 June 2008
- Engineering work between Barking and Grays via Rainham from 20:00 Saturday 14 June to Sunday 15 June 2008
