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Company Information: Northern Rail (NT)
Last changed: 16:24 on 4 Aug 2008
Basic Details ^ Top
| Service | Details |
|---|---|
| Company Name | Northern Rail |
| Managing Director | Heidi Mottram |
| Company Website | www.northernrail.org |
| Head Office - Postal Address |
Northern Rail Ltd Northern House 9 Rougier Street York YO1 6HZ |
| Head Office - Primary Phone Number | 0845 00 00 125 |
| Head Office - Email Address | customer.relations@northernrail.org |
| Head Office - Web Address | www.northernrail.org |
| Network Map URL | No map available |
Support & Information ^ Top
| Service | Details |
|---|---|
| Customer Services | Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 Holidays: Boxing Day, Christmas Day Closed |
| Customer Services - Primary Phone Number | 0845 00 00 125 |
| Customer Services - Fax Number | 0113 247 9059 |
| Customer Services - Alternate Textphone Number | 0845 604 5608 |
| Customer Services - Address | Customer Relations Northern Rail Ltd PO Box 208 Leeds LS1 2BU |
| Customer Services - Web Address | www.northernrail.org |
| Customer Services - Email Address | customer.relations@northernrail.org |
| Customer Services - Note |
|
| Lost Property | Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 |
| Lost Property - Primary Phone Number | 0845 00 00 125 |
| Lost Property - Fax Number | 0113 247 9059 |
| Lost Property - Address | Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU |
| Lost Property - Note |
Please contact Customer Relations |
| Assisted Travel | Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 |
| Assisted Travel - Primary Phone Number | 08456 008 008 |
| Assisted Travel - Fax Number | 0113 247 9059 |
| Assisted Travel - Alternate Textphone Number | 08456 045 608 |
| Assisted Travel - Address | Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU |
| Assisted Travel - Web Address | www.northernrail.org |
| Assisted Travel - Email Address | assistance@northernrail.org |
| Assisted Travel - Note |
We have a Disabled Persons Protection Policy (DPPP) that sets out the services available to disabled customers. A copy of the DPPP is available by contacting the Customer Relations team. |
Ticketing & Fares ^ Top
| Service | Details |
|---|---|
| Telesales | No |
| Telesales - Note |
Northern Rail do NOT have a telesales service. Please telephone 0845 700 0125 |
| Group Travel | Monday-Friday 09:00-17:00 Weekend Closed Holidays: Boxing Day, Christmas Day Closed |
| Group Travel - Note |
Northern Rail may give discounts for groups of 10 or more. For details please call 0113 247 9659. |
| Business Travel | No |
| Seat Reservations | No |
| Seat Reservations - Note |
Seats are not reservable on any Northern service. |
| Penalty Fares Note |
Penalty fares are not in force on any Northern services. |
Onboard Facilities ^ Top
| Service | Details |
|---|---|
| Cycle Policy | Yes |
| Cycle Policy - Note |
Two cycles spaces are available on all trains. Carried on a 'first come first served' basis. |
| Telephones | No |
Engineering Works ^ Top
- Overnight engineering work affecting Northern Trains from Monday 15 to Friday 19 December
- Engineering work between Hadfield and Guide Bridge on Sunday 14 December 2008
- Engineering work between Furness Vale and Hazel Grove on Sunday 14 December 2008
- Overnight engineering work affecting Northern Rail services from Monday 8 to Friday 12 December
- Engineering work between Castleford and Leeds from 23:00 on Sunday 7 December 2008
- Engineering work between Long Preston and Carlisle on Sunday 7 December 2008
- Engineering work between Bamber Bridge and Blackburn until 12:10 on Sunday 7 December 2008
- Overnight engineering work affecting Northern Rail services from Monday 1 to Friday 5 December
- Engineering work between Blackburn and Burnley Manchester Road / Colne on Sunday 30 November 2008
- Engineering work between Gargrave and Carlisle on Sunday 30 November 2008
- Engineering work between Manchester Piccadilly and Eccles / Salford Crescent until 09:00 on Saturday 29 November 2008
- Engineering work between Buxton and Hazel Grove from 21:30 on Saturday 29 until 08:10 on Sunday 30 November 2008
- Engineering work between Manchester Victoria and Stalybridge each evening from Monday 24 November until 07:00 Friday 28 November 2008
- Engineering work between Stockport and Navigation Road each night from Monday 24 November until 06:00 Friday 28 November 2008
- Engineering work between Salford Crescent and Hindley / Wigan each night from Monday 24 November until 05:30 Friday 28 November 2008
- Engineering work between Cheadle Hulme and Stockport each evening from Monday 24 November to Friday 28 November 2008
- Overnight engineering work affecting Northern Rail services from Monday 24 November to Friday 28 November
- Engineering work between Hellifield and Carlisle on Sunday 23 November 2008
- Engineering work between Edge Hill and Deansgate on Sunday 23 November 2008
- Engineering work between Blackburn and Clitheroe on Saturday 22 November to Thursday 27 November 2008
- Engineering work between Newton-Le-Willows and Wigan North Western / Bryn from 21:00 Saturday 22 until 15:00 Sunday 23 November 2008
- Engineering work between Hebden Bridge / Preston and Blackburn / Clitheroe / Colne from 23:30 on Saturday 22 and all day Sunday 23 November 2008
- Engineering work between Dalston and Carlisle on Monday 17 to Friday 21 November 2008
- Engineering work between Manchester Victoria and Rainhill / Edge Hill on Monday 17 November to Friday 21 November 2008
- Engineering work between Crewe and Stockport each evening from 22:40 on Monday 17 until 05:15 Friday 21 November 2008
- Engineering work between Edge Hill and Deansgate on Sunday 16 November 2008
- Engineering work between Blackburn and Clitheroe on Saturday 15 November to Friday 21 November 2008
- Engineering work between Lostock Hall and Blackburn from 23:30 on Saturday 15 November until 05:30 Monday 17 November 2008
- Engineering work between Althorpe and Doncaster on Saturday 15 and Sunday 16 November 2008
- Engineering work between Stalybridge and Marsden each evening from 23:45 on Monday 10 November until 05:40 on Friday 14 November 2008
- Engineering work between Chester and Warrington Bank Quay / Greenbank each evening from 23:50 on Monday 10 until 05:00 Friday 14 November 2008
- Engineering work between Manchester Piccadilly and Hadfield each evening from 23:35 on Monday 10 to 05:30 Friday 14 November 2008
- Engineering work between Normanton and Leeds from 23:00 on Sunday 9 November 2008
- Engineering work between Blackburn / Leyland and Preston on Sunday 9 November 2008
- Engineering work between Chester and Helsby on Sunday 9 November 2008
- Engineering work between Settle and Carlisle on Sunday 9 November 2008
- Engineering work between Liverpool South Parkway and Deansgate on Sunday 9 November 2008
- Engineering work between Eaglescliffe / Stockton and Middlesbrough on Sunday 9 November 2008
- Engineering work between Blackburn and Clitheroe from Saturday 8 to Friday 14 November 2008
- Engineering work between Althorpe and Doncaster on Saturday 8 and Sunday 9 November 2008
- Engineering work between Chinley and Stockport from 23:10 on Monday 3 to 05:30 on Friday 7 November 2008
- Engineering work between Bradford Interchange and Leeds from 00:01 Monday 3 to 05:00 Friday 7 November 2008
- Engineering work between Wilmslow and Manchester Piccadilly via Stockport each evening between 22:45 and 05:00 Monday 3 to Friday 7 November 2008
- Engineering work between Sheffield and Wakefield Kirkgate on Sunday 2 November 2008
- Engineering work between Bromley Cross and Blackburn on Sunday 2 November 2008
- Engineering work between Heald Green and Manchester Airport on Sunday 2 November 2008
- Engineering work between Skipton and Hellifield on Sunday 2 November 2008
- Engineering work between Hessle and Ferriby on Sunday 2 November 2008
- Engineeering work between Barnsley and Penistone on Sunday 2 November 2008
- Engineering work between Conisbrough and Doncaster until 11:40 on Sunday 2 November 2008
- Engineering work between Stalybridge and Marsden on Sunday 2 November 2008
- Engineering work between Hunts Cross and Warrington Central on Sunday 2 November 2008
- Engineering work between Chester and Helsby until 16:50 on Sunday 2 November 2008
- Engineering work between Alnmouth and Berwick-upon-Tweed on Saturday 1 and Sunday 2 November 2008
- Engineering work between Ashburys and Flowery Field on Saturday 1 and Sunday 2 November 2008
- Engineering work between Skipton and Hellifield on Saturday 1 November 2008
- Engineering work between Doncaster and Althorpe and between Althorpe and Scunthorpe on Saturday 1 and Sunday 2 November 2008
- Engineering work between Buxton and Hazel Grove from 21:00 on Saturday 1 until 10:00 Sunday 2 November 2008
- Engineering work between Leeds and Halifax on Saturday 1 and Sunday 2 November 2008
- Engineering work between Wilmslow and Manchester Piccadilly from Tuesday 28 until Friday 31 October 2008
- Engineering work between Deansgate and Birchwood each night from Monday 27 until Friday 31 October 2008
- Engineering work between Blackrod and Preston on Sunday 26 October 2008
- Engineering work between Bromley Cross and Blackburn on Sunday 26 October 2008
- Engineering work between Wakefield Kirkgate / Huddersfield and Sheffield on Sunday 26 October 2008
- Engineering work between Heald Green and Manchester Airport on Sunday 26 October 2008
- Engineering work between Manchester Piccadilly and Deansgate until 09:01 on Sunday 26 October 2008
- Engineering work between Alnmouth and Berwick-upon-Tweed on Saturday 25 and Sunday 26 October 2008
- Engineering work between Doncaster and Althorpe and between Althorpe and Scunthorpe on Saturday 25 and Sunday 26 October 2008
- Engineering work between Selby and Hull from 23:05 on Saturday 25 October until 05:15 on Monday 27 October 2008
- Engineering work between Manchester Victoria and Marsden on Saturday 25 and Sunday 26 October 2008
- Engineering work between Ashburys and Flowery Field on Saturday 25 and Sunday 26 October 2008
- Engineering work between Buxton and Hazel Grove from 21:30 on Saturday 25 and all day Sunday 26 October 2008
- Engineering work between Leeds and Halifax from Saturday 25 to Friday 31 October 2008
- Engineering work between Bolton and Preston Sunday 19 November 2008
- Engineering work between Chester and Mouldsworth until 16:30 on Sunday 19 October 2008
- Engineering work between Barnsley and Sheffield on Sunday 19 October 2008
- Engineering work between Horsforth and Harrogate until 16:00 on Sunday 19 October 2008
- Engineering work between Hazel Grove and Buxton on Sunday 19 October 2008
- Engineering work between York and Micklefield until 10:20 on Sunday 19 October 2008
- Engineering work between Manchester Victoria and Marsden on Sunday 19 October 2008
- Engineering work between Ashburys and Flowery Field on Sunday 19 October 2008
- Engineering work between Bromley South and Blackburn on Sunday 19 October 2008
- Engineering work between Heald Green and Manchester Airport on Sunday 19 October 2008
- Engineering work between Selby and Hull from 23:05 Saturday 18 October until 05:15 Monday 20 October 2008
- Engineering work between Edinburgh / North Berwick and Newcastle on Saturday 18 October and Sunday 19 October 2008
- Engineering work between Doncaster and Scunthorpe on Saturday 18 October and Sunday 19 October 2008
- Engineering work between Walkden and Atherton on Saturday 18 October 2008
- Engineering work between Sheffield and Barnsley on Sunday 12 October 2008
- Engineering work between Selby and Hull on Sunday 12 October 2008
- Engineering work between Horsforth and Harrogate until 16:00 on Sunday 12 October 2008
- Engineering work between Blackrod and Preston on Sunday 12 October 2008
- Engineering work between Bromley Cross and Blackburn on Sunday 12 October 2008
- Engineering work between Ashburys and Flowery Field on Sunday 12 October 2008
- Engineering work between Stalybridge and Marsden on Sunday 12 October 2008
- Engineering work between Heald Green and Manchester Airport on Sunday 12 October 2008
- Engineering work between Althorpe and Doncaster on Saturday 11 and Sunday 12 October 2008
- Engineering work between Edinburgh and Newcastle on Saturday 11 October and Sunday 12 October 2008
- Engineering work between Barnsley and Meadowhall on Sunday 5 October 2008
- Engineering work between Stoke-on-Trent and Macclesfield on Sunday 5 October 2008
- Engineering work between Heald Green and Manchester Airport on Sunday 5 October 2008
- Engineering work between Ashburys and Flowery Field Sunday 5 October 2008
- Engineering work between Pontefract Monkhill and Whitley Bridge on Saturday 4 October 2008
- Engineering work between Doncaster and Scunthorpe from Saturday 4 October to Sunday 5 October 2008
- Engineering work between Newcastle and Edinburgh on Saturday 4 and Sunday 5 October 2008
- Engineering work between Stoke-on-Trent and Macclesfield on Sunday 28 September 2008
- Engineering work between Wigan North Western and Leyland on Sunday 28 September 2008
- Engineering work between Manchester Oxford Road and Trafford Park on Sunday 28 September 2008
- Engineering work between Grange-over-Sands and Ulverston on Sunday 28 September 2008
- Engineering work between Doncaster and Scunthorpe Saturday 27 September to Sunday 28 September 2008
- Engineering work between Stoke-on-Trent and Macclesfield Sunday 21 September 2008
- Engineering work between Grange-over-Sands and Ulverston on Sunday 21 September 2008
- Engineering work between Wigan and Southport on Sunday 21 September 2008
- Engineering work between Warrington Bank Quay and Leyland on Sunday 21 September 2008
- Engineering work between Manchester Oxford Road and Trafford Park on Sunday 21 September 2008
- Engineering work between York / Gilberdyke and Doncaster from 07:00 Saturday 20 September to Sunday 21 September 2008
- Engineering work between Cheadle Hulme and Levenshulme Monday 1 September to Friday 5 September 2008
