National Rail App - Terms and Conditions

National Rail is the journey planning website of TRAIN INFORMATION SERVICES LIMITED ("TISL"), a company registered in England (No. 07258491), whose registered office is at:

First Floor North, 1 Puddle Dock, London EC4V 3DS

This Application is offered as a service to you, the user, by TISL. Your use of this Application constitutes your agreement to all terms, conditions and notices contained on the Application. If you do not agree with these terms and conditions, then you are not authorised to use this Application.

Permitted Use

You may not at any time modify, store, copy (including for example screen scraping), extract, reutilise, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell, distribute or create any information, products or services obtained from, linked to or using this Application and any data therein or that may provide users with the ability to do the same, unless approved by TISL through a signed licence agreement. Information on becoming a National Rail licence holder can be found at www.nationalrail.co.uk/developers/

Intellectual Property Rights

Unless otherwise stated TISL is the owner of all intellectual property rights in this Application. All contents of this Application and material published in it are either owned by TISL or licensed to it and are protected by copyright. No part of the Application may be reproduced in any form whether electronically or otherwise without the prior consent of TISL other than temporarily in the course of using the Application for personal use or to keep a record of a single transaction entered into using the Application for personal use.

The National Rail Enquiries (NRE) logo is a trademark and is the property of TISL. The double-arrow headed roundel that forms part of the logo is the property of the Department for Transport and is licensed to TISL. Other product and company names featuring in the Application may be the trademarks of their respective owners.

You shall not Frame or Rebadge the Application, or otherwise integrate it into any other system, except with the express advance permission of TISL. You may provide a link to the Application from your own website.

Liability Disclaimer

This Application is for the provision of information only and, where selected by you, for the provision of the NRE Services. TISL shall use reasonable care and skill in carrying out the services contained in this Application. Additional terms and conditions apply in respect of the NRE Services.

TISL uses reasonable endeavours to check the accuracy of information published or made available on this Application. You should note however that TISL does not warrant that such information will be error free, and the user acknowledges that the information, products, and services published or made available on this Application may include inaccuracies or typographical errors. Specifically, whilst care is taken to ensure that ticket availability is kept up to date, prices displayed may no longer be available. Changes are periodically made to the information herein. TISL and / or its respective suppliers may make improvements and/or changes in this Application at any time.

TISL and/or its respective suppliers makes no representations about the suitability of the information, products, and services contained on this Application for any purpose. To the maximum extent permitted by law, TISL Limited and/or its respective suppliers hereby disclaim all warranties, terms and conditions with regard to this information, products, and services, including all implied warranties, terms and conditions, by statute, collaterally or otherwise, of satisfactory quality, fitness for a particular purpose, title, and non-infringement. In no event shall TISL and/or its suppliers be liable for any loss of profit, loss of opportunity, loss of business, loss of revenue, wasted time, wasted costs, indirect, incidental, special, or consequential loss arising out of or in any way connected with the use of this Application or with the delay or inability to use this Application, or for any information, products, and services obtained through this Application, or otherwise arising out of the use of this Application, whether based on contract, tort, strict liability or otherwise, even if TISL or any of its suppliers has been advised of the possibility of damages. Except in relation to liability for death or personal injury, for which no limit applies, the liability of TISL and / or its respective suppliers for direct loss arising out of the use of this Application, whether based on contract, tort, strict liability or otherwise, is limited to the total value of the transaction under which the claim arises for any one event or series of connected events.

This does not affect your statutory rights as a consumer.

Journey Planning Information Provided By Third Parties

The National Rail Enquiries Journey Planner may utilise information provided by thirdparties about their services in trying to find suitable routes for your journey. Where a journey involves one or more connections between National Rail stations using third-party services, including, but not limited to, those provided by London Underground, Manchester Metrolink or similar, customers should check with the relevant third-party operator whether such services are available at the required times, particularly early morning or late at night. TISL will not be liable for any inconvenience or loss due to non-availability, for whatever reason, of third-party services.

No Unlawful or Prohibited Use

As a condition of your use of this Application, you warrant to TISL that you will not use this Application for any purpose that is unlawful or prohibited by these terms, conditions, and notices. TISL may suspend, block or terminate your access to the Application, in its absolute discretion.

Links to Third Party Websites and Third Party Advertising

This Application may contain links to websites operated by parties other than TISL. The operation of such websites is entirely outside TISL’s control and you proceed at your own risk. TISL does not endorse or sponsor the products, services or content you access and/or purchase through any linked site. You will be subject to the terms and conditions of use for all and any such linked site and any goods or services purchased therefrom. TISL has no liability, howsoever arising, in respect of such linked sites, their content and operation.

TISL may serve third party advertising displays within this Application. Such advertising does not represent an endorsement by TISL of either the products or services advertised, nor an endorsement of the company or organisation associated with those products or services.

We may also use the information you provide such as your previous and current use of this Application and others, including browser history and cookies, to provide you with advertising on our website carefully tailored specifically to you. For more details on cookies please see our privacy policy.