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Last updated:Today at 10:05
Train companies affected:CrossCountry, East Midlands Railway, Hull Trains, Grand Central, LNER, Lumo

Text 61016

Text 61016 to report crime or incidents on your train or at your station – discreetly

British Transport Police’s text 61016 service helps the public contact police discreetly to report non-emergency crime on trains and at stations.

Text 61016 provides a way to report any offence, anywhere on Britain’s railways, 24 hours a day, 365 days a year.

Save the number in your phone now.(external link, opens in a new tab)

You can also Text 61016 to report a non-emergency incident directly from the National Rail app. From the menu, select Report an Incident (Text 61016). Fill in the details and it will populate a text message to send straight to the British Transport Police.


a poster with a blue background and text that reads: Text 61016 BRITISH TRANSPORT POLICE. Save the number in your phone now. In an emergency call 999. You may incur charges from your network provider.

In an emergency, call 999.

Mobile service providers may issue a small charge to text 61016. The exact cost will depend on your network and tariff.

If you have blocked premium rate numbers or are out of credit, you may not be able to text 61016.

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