Lines reopened: Disruption between Cheshunt and Tottenham Hale expected until 10:30  

Route(s) affected

Greater Anglia between Bishops Stortford / Hertford East and Stratford, and also between Hertford East and London Liverpool Street

Description

Lines have reopened between Cheshunt and Tottenham Hale following the earlier incident where a person was hit by a train. The emergency services have safely completed their work but trains may still be delayed by up to 30 minutes or cancelled whilst service recovers.

Disruption until approximately 10:30.

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

Customer Advice:

Routes directly affected:

• Stratford - Meridian Water

• Stratford - Hertford East

• Stratford - Bishops Stortford

Trains that are running will be delayed and some trains may be cancelled.

Trains between London Liverpool Street, Stansted Airport and Cambridge are not directly affected by this incident as they are diverting due to engineering work. However, these may still be disrupted as more trains are using this route into London. More information on the engineering work can be found here and here.

You can use your ticket on the following:

• Great Northern between Moorgate and Hertford North

• London Buses on any reasonable route between Stratford and Cheshunt

• London Overground services between London Liverpool Street and Cheshunt

• London Underground between London Liverpool Street and London Kings Cross

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.