Major disruption between Berwick-upon-Tweed / North Berwick and Edinburgh expected until the end of the day 

Route(s) affected

CrossCountry between Plymouth / Birmingham New Street / Newcastle and Edinburgh

LNER between London Kings Cross and Edinburgh / Glasgow Queen Street / Stirling / Aberdeen

Lumo between London Kings Cross and Edinburgh

ScotRail between North Berwick / Dunbar and Edinburgh, between Edinburgh and Dundee / Perth / Glasgow Central

TransPennine Express between Manchester Airport / York / Newcastle and Edinburgh

Description

Some lines have now reopened following a failure of the electricity supply between Berwick-upon-Tweed / North Berwick and Edinburgh. However, trains running between these stations may still be delayed by up to 120 minutes or cancelled.

Disruption is expected until the end of the day.

CrossCountry Customer Advice:

You can use your ticket on the following routes:

• TransPennine Express via any reasonable route

• Avanti West coast via any reasonable route

• LNER via any reasonable route

Passengers affected by this incident can also use their tickets dated today, 28 October to travel on CrossCountry services tomorrow, Tuesday 29 October.

Passengers are advised to book their own taxis between Edinburgh and Newcastle and claim the cost back via CrossCountrys Customer Relations team (please keep your receipts).

LNER Customer Advice:

You can use your ticket on the following train companies at no extra cost:

• Avanti West Coast between London Euston, Manchester and Glasgow Central / Edinburgh

• CrossCountry between Sheffield / Doncaster / Leeds / York and Newcastle / Edinburgh

• TransPennine Express between Newcastle and Edinburgh via Carlisle

• ScotRail between Edinburgh and Glasgow Central

Rail replacement buses have been sourced as follows:

• 4 x Merlin Coaches from Edinburgh ETA between 20:00 - 20:20 to run as required to intermittent stations to Newcastle

• 1 X Photoflash Coach ETA 20:15

Lumo Customer Advice

Passengers can travel on the following alternative service:

• Heavily delayed 19:11 TransPennine Express service for York, calling at Morpeth and Newcastle. Can customers please be advised that this service is already extremely busy this evening. Change at Newcastle for the 21:35 Lumo service to London Kings Cross, which will depart at the revised time of 23:08.

For customers travelling onward from Newcastle to Morpeth and Edinburgh, please be advised that replacement transport is being requested to run to Edinburgh, calling at Morpeth.

ScotRail Customer Advice:

You can use your ticket on

• Lothian buses between Edinburgh and Longniddry in both directions

Rail replacement services all operated by Ratho coaches will run as follows:

• 1 x Bus between Musselburgh and North Berwick

• 1 x Bus between Wallyford and Dunbar

• 1 x Bus from Dunbar to Edinburgh

• 1 x Bus North Berwick to Edinburgh

TransPennine Express Customer Advice

Tickets will be accepted on the following routes:

• TransPennine Express between Edinburgh and Newcastle

• Northern between Newcastle and Morpeth

• LNER between Newcastle and Edinburgh

To help you complete your journey, rail replacement transport will be requested, where required, to run between Edinburgh and Newcastle in both directions calling at all stations. Be advised that journey times may be extended by 90 minutes whilst travelling by rail replacement transport.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.