Disruption between Chelmsford and Colchester expected until 20:30 

Route(s) affected

Between London Liverpool Street and Clacton-on-Sea / Ipswich / Norwich: and also between Marks Tey and Sudbury

Description

A person has been hit by a train between Chelmsford and Colchester. To allow the emergency services to safely carry out their work, all lines are currently closed.

Trains running between these stations may be cancelled, delayed by up to 90 minutes or revised.

This is expected until 20:30.

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

Customer advice:

A very limited accessible replacement bus service is in operation between Witham and Colchester. Please note that e-scooters, electric and full size bicycles are not permitted on rail replacement vehicles.

Alternative travel options for Norwich:

You can use your ticket to travel on services via Cambridge. This journey will take approximately three hours.

From Norwich:

1. Travel on the XX:03 Norwich to Stansted Airport service

2. Change at Cambridge North

3. Travel on the XX:23 Cambridge North to London Liverpool Street via Tottenham Hale

From London Liverpool Street:

1. Travel on the XX:28 London Liverpool Street to Cambridge North service

2. Change at Cambridge North

3. Travel on the XX:54 service to Norwich

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use this page.

You can find the location of your replacement bus by checking station signs or by searching for your station on our station information pages.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.