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Last updated:Today at 18:11
Train companies affected:CrossCountry, LNER, Lumo, TransPennine Express

Lines reopened: Disruption between Richmond and Gunnersbury expected until 22:00 

See all service disruptions

Service alteration details

Incident reported: 16 Jul 2024 at 14:53

If you would like to follow this incident on X, please useKewGardens(external link, opens in a new tab)

Last updated

16 Jul 2024 at 18:12

Train operators affected

London Overground

Route(s) affected

Between Richmond and Stratford

Description

Lines have now reopened following a problem that needed investigating at Kew Gardens. Trains running between Richmond and Gunnersbury may still be delayed by up to 10 minutes or cancelled or revised whilst service recovers.

Disruption is expected until 22:00.

Customer advice

You may use your ticket on local buses via any reasonable route.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.