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Reduced service between Willesden Junction and Richmond expected until the end of the day 

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Service alteration details

Incident reported: 18 Jul 2024 at 06:35

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Last updated

19 Jul 2024 at 05:13

Train operators affected

Route(s) affected

Between Stratford and Richmond

Description

A fault with the signalling system at Kew Gardens is causing disruption to journeys running through this station.

As a result, a reduced service is in operation between Willesden Junction and Richmond. Trains running between these stations may be cancelled.

This is expected until the end of the day.

Customer advice:

You may use your ticket on local buses via any reasonable route at no extra cost.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.