Lines reopened: Disruption between London St Pancras International and Luton expected until the end of the day
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Last updated
17 Jul 2024 at 21:03
Train operators affected
Route(s) affected
East Midlands Railway services between London St Pancras International and Luton
Thameslink services between Brighton / East Grinstead / Gatwick Airport / Three Bridges and Bedford, also between Gatwick Airport / Orpington / Rainham / Three Bridges and Luton
Description
Lines have reopened following an earlier fault with the signalling system at Radlett. Trains running between London St Pancras International and Luton may continue to be cancelled, delayed by up to 40 minutes or revised.
Disruption is expected until the end of the day.
Customer Advice:
East Midlands Railway
Trains running through the area between Luton and London St Pancras International, in both directions, may be delayed by up to 40 minutes.
Some services have been cancelled to help with congestion so please check your journey before you travel here.
How do I get where I need to be?
You should continue to travel as originally planned however your journey may be delayed by up to 40 minutes.
If you have started your journey via an alternative route, your ticket will still be valid for you to complete your journey.
Thameslink
Thameslink can now run as normal through the Radlett area, although there may be minor delays to our services. Thameslink are working to get their crew and stock back to their advertised timetables, but in the meantime please allow an extra 15 minutes to complete your journey.
To reduce congestion in the area we will be working to the following service plan:
Trains from Sutton to St Albans will start running from approximately 9pm.
Trains from St Albans to Sutton will be be reinstated where possible, and form the return services
There will be still be alterations and cancellations to some services between London St Pancras International and Bedford
Ticket acceptance
Your ticket will be accepted on the following, at no additional cost:
Southern between London Victoria and Sutton
London Trams between East Croydon and Wimbledon
London Buses between London Blackfriars and Sutton/Wimbledon
South Western Railway between London Waterloo and Wimbledon
London Underground via any reasonable route
East Midlands Railway between London St Pancras International and Bedford
London Northwestern Railway between Bedford / St Albans Abbey and Watford Junction for services to / from London Euston
Planning your journey:
Live departure boards can be found here.
You can view a live map of the network here.
You can also see the alternative route guide here.
If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner here.
Can you tell me more about the incident
Your journey is likely to be disrupted by a complete failure of the signalling system in this area. The signals on the affected part of the network will have changed so that they are only showing red lights to drivers. This means that trains are unable to travel forward on any line. Thameslink won't be able to provide you with a train service at the moment.
The scale of this issue means that it could be a challenge to give you an estimate for the delays. Thameslink are working closely with Network Rail, who manage the signalling system, so that they can get more details. Their staff will be investigating as quickly as possible.
Complete signalling failures can be caused by a number of different problems - for example, power issues, cable faults or significant weather events. Sometimes there can be multiple faults which contribute to the same incident. As this type of failure is so disruptive, fault-finding and repair work will be given a high priority.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.