Reduced West Midlands Railway service during the August bank holiday weekend 

Route(s) affected

West Midlands Railway between Hereford / Great Malvern and Birmingham New Street, between Worcester Shrub Hill and Birmingham Moor Street, between Kidderminster and Whitlocks End / Stratford-upon-Avon, between Worcester Foregate Street / Stourbridge Junction / Birmingham Snow Hill and Dorridge, and also between Birmingham Snow Hill and Stratford-upon-Avon

Description

Due to unavailability of train crew in the Birmingham area, a reduced service will be in place between Hereford / Worcester and Birmingham New Street and also between Worcester and Stratford-upon-Avon / Leamington Spa.

Disruption to services is expected all weekend.

Customer Advice:

Which services will be affected?

It is expected that the below routes will be impacted by cancellations:

• Snow Hill Lines between Worcester, Kidderminster, Birmingham Snow Hill / Moor Street, Dorridge, Whitlocks End, Stratford-upon-Avon / Leamington Spa

• Hereford Line between Hereford / Worcester and Birmingham New Street

What are my options?

West Midlands Railway teams will continue to work to provide cover for trains where possible with the crew that are expected to be available on the day. Online and app based journey planners will be updated overnight for the following day to confirm which services are affected or cancelled.

It is advised for customers to check your own journey (including potential connections via other operators) on the morning of travel to see which services are going to be affected. Use the National Rail Enquiries real-time journey planner for the most up to date information about your journey.

West Midlands Railway will have rail replacement road transport buses on standby at key locations on the route to help keep passengers on the move. However, please note that the capacity onboard will be limited compared to trains and journey times extended.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use our travel information pages.

You can find the location of your replacement bus by checking station signs or by searching for your station on our station information pages.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.