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Last updated:Today at 10:32
Train companies affected:Elizabeth line, Heathrow Express

No trains between Richmond and South Acton until approximately 14:00 

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Service alteration details

Incident reported: 03 Jul 2024 at 06:26

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Last updated

03 Jul 2024 at 10:01

Train operators affected

Route(s) affected

Between Richmond and Stratford

Description

A broken rail between Kew Gardens and Gunnersbury means trains are unable to run between Richmond and Gunnersbury.

Disruption is expected until approximately 14:00.

Customer advice:

Services will run between Stratford and South Acton only.

You may use your ticket on London Buses at no extra cost to yourself.

Additional information:

Network Rail are on site working to repair the broken rail. The rail will need to be replaced which means the line will be closed for a significant amount of time until this afternoon.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.