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No trains between Lewes and Seaford until approximately 11:00 

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Service alteration details

Incident reported: 04 Jul 2024 at 04:50

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Last updated

04 Jul 2024 at 06:57

Train operators affected

Route(s) affected

Between Brighton and Seaford

Description

A points failure between Lewes and Seaford means that all lines are closed. As a result, trains are unable to run between these stations. As a result, trains will run between Brighton and Lewes only.

Disruption is expected until approximately 11:00.

Customer Advice

If you are travelling between Lewes and Seaford, you will need to use an alternative route to reach your destination.

Where possible trains will terminate and start back from Lewes. This means you will need to use an alternative route and mode of transport between Lewes and Seaford.

You can use your ticket to travel at no extra cost on:

  • Southern services on any reasonable route to your destination

  • Brighton & Hove Buses buses on routes 12, 12A and 12X between Lewes, Seaford, and Eastbourne

Please be aware that these alternatives will extend your travel time by up to 25 minutes, so please check journey planners and station information boards, and allow extra time to reach your destination.

For help planning your journey, you can find alternative route maps on Southern's website here.

Live departures boards can be found here.

Check the live map here to see if your journey has been affected.

Can you tell me more about the incident?

Points are moveable sections of track that allow trains to be routed to their destination. In this case, trains are being disrupted by a fault with points between Lewes and Seaford. Network Rail teams are on site and investigating the fault.

Points can stop moving correctly for several reasons. For example, there may be an obstruction in the moving parts, or the electronic control systems may have developed a fault.

There are various backup systems which allow signallers to try to "set" the points, and in some cases, the points may be available for trains in one of the directions they serve, but not another. However, with more severe failures like this one, the route is blocked entirely.

Network Rail have sent their specialist Signalling & Telecoms teams to the site as a priority, and they will set up a safe method of working on the track. As soon as it's safe to go on the line, they will diagnose the fault and find any quick solutions to resolve it.

Whilst this is being done, we will be monitoring progress closely. At times, replacement parts may be needed, or specialist advice from suppliers, which is why some points failures take longer to resolve than others.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.