Reduced South Western Railway rail replacement bus service between Southampton Airport Parkway and Bournemouth expected until the end of the day 

Route(s) affected

between Eastleigh and Bournemouth / Poole, and also between Southampton Airport Parkway and Poole

Description

A shortage of rail replacement services between Southampton Airport Parkway and Bournemouth means that a reduced rail replacement bus service will be in operation between these stations.

Disruption is expected until the end of the day.

What South Western Railway are doing about it:

There is a shortage of rail replacement services between Southampton Airport Parkway and Bournemouth.

Owing to planned Network Rail engineering works, rail replacement bus services are in operation between Southampton Airport Parkway and Bournemouth. However, there are severe shortages today due to a shortage of vehicles caused by vandalism and a shortage of bus drivers.

Due to the level of disruption to your journey, passengers are now able to source their own taxis and claim them back through the South Western Railway website between Southampton Airport Parkway and Bournemouth. You will need to provide the following details to make a claim:

• Your full contact details

• The time and date of your journey

• The stations you travelled to and from

• A detailed description of the series of events that took place

• Copies of your train ticket/s and taxi receipt

For further information or onward travel advice, please speak to a member of staff or use a station help point.

Further information:

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.