Lines reopened: major disruption in the Stafford area expected until the end of the day 

Route(s) affected

Avanti West Coast between Glasgow Central / Edinburgh / Liverpool Lime Street and London Euston

CrossCountry between Manchester Piccadilly and Southampton Airport Parkway

London Northwestern Railway between Crewe and Stafford / London Euston, and also between Liverpool Lime Street and Birmingham New Street

Description

All lines have reopened following the emergency services dealing with an incident in the Stafford area. Trains may still be cancelled, delayed by up to 90 minutes or revised as service recovers.

Major disruption is expected until the end of the day.

Advice for Avanti West Coast customers:

You may use your ticket at no extra cost on the following:
(Please note some operators may also be affected by this incident)

• Northern services via any reasonable route

• London Northwestern Railway / West Midlands Railway via any reasonable route

Advice for CrossCountry customers:

Trains will not call / stop at Stafford and Wolverhampton. Some trains may divert via Nuneaton and the Trent Valley lines.

You may use your ticket at no extra cost on the following:
(Please note some operators may also be affected by this incident)

• Avanti West Coast between Manchester Piccadilly and London Euston

• Chiltern Railways via any reasonable route

• Great Western Railway between London Paddington and Basingstoke

• Northern between Manchester Piccadilly and Stoke-on-Trent

• South Western Railway between London Waterloo and Southampton Airport Parkway for bus connections towards Southampton Central and Bournemouth

• West Midlands Railway via any reasonable route, and London Northwestern Railway between Manchester Piccadilly and London Euston

• London Underground via any reasonable route (for connections with other operators)

Advice for London Northwestern Railway customers:

Replacement road transport will run from Crewe, Stafford, Nuneaton and Wolverhampton.

You may use your ticket at no extra cost on the following:
(Please note some operators may also be affected by this incident)

• Avanti West Coast via any reasonable route

• CrossCountry via any reasonable route

• Transport for Wales between Liverpool Lime Street and Liverpool South Parkway

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.