Lines reopened: Major disruption between London and Stevenage expected until the end of the day 

Route(s) affected

Grand Central between London Kings Cross and Bradford Interchange / Sunderland

Great Northern between Moorgate and Welwyn Garden City, and between London Kings Cross and Letchworth Garden City / Cambridge / Ely / Peterborough / Kings Lynn

Hull Trains between London Kings Cross and Hull / Beverley

LNER between London Kings Cross and Lincoln / Leeds / Bradford Forster Square / Skipton / Harrogate / York / Sunderland / Newcastle / Edinburgh / Aberdeen

Lumo between London Kings Cross and Edinburgh

Thameslink between Brighton and Cambridge, and between Horsham and Peterborough, and between Sevenoaks and Welwyn Garden City

Description

Some lines have reopened between London and Stevenage following the earlier incident where a person was hit by a train. Trains may continue to be cancelled or severely delayed by up to 60 minutes or revised.

Major disruption is expected until the end of the day.

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

Customer advice:

Great Northern / Thameslink

No trains can run between Alexandra Palace and Stevenage via Welwyn Garden City, until further notice.

Please allow an extra 60 minutes to complete your journey as you will have to take an alternative route, and possible a different transport operator.

Please check station screens and planners for the latest information.

The below routes are heavily impacted:

• Services that usually run between Brighton and Cambridge will be delayed

• Services that usually run between Horsham and Peterborough will be delayed

• Services that usually run between Sevenoaks and Welwyn Garden City will run between Sevenoaks and London Blackfriars only

• Services that normally run between Moorgate and Welwyn Garden City are suspended

• Services that usually run between London Kings Cross and Cambridge / Kings Lynn will be altered

Ticket acceptance

You can use your ticket on the following, at no extra cost:

• Mutual between Great Northern and Thameslink

• Greater Anglia services between London Liverpool Street and Hertford East, which is roughly a 20-minute walk from Hertford North, and also between London Liverpool Street and Cambridge

• Elizabeth line services between Farringdon and London Liverpool Street, change at London Liverpool Street for Enfield Town on the London Overground route

• London Overground services between London Liverpool Street and Enfield Town, which is roughly a 10-minute walk from Enfield Chase

• London Underground via any reasonable route

• London Buses between Central London between Potters Bar / Gordon Hill

Uno Buses:

• 601 – Between Radlett and Welwyn Garden City (for St Albans and Hatfield)

• 602 – Between Radlett, St Albans and Hatfield

• 653 – Between St Albans, Hatfield, and Welwyn Garden City

• 610 – Between Potters Bar, Brookmans Park, Welham Greeen, Hatfield, Harpenden and Luton

The following buses that are an option that will require an additional charge:

Centrebus:

• 366 between Hatfield, Harpenden, Welwyn Garden City, Luton Airport Parkway and Luton

• 610 Between Cockfosters, Potters Bar, Brookmans Park, Welham Green, Hatfield, Harpenden and Luton (check if this is running as it only does one trip)

• 44 Between Luton Airport Parkway, Luton, Knebworth and Stevenage

Sullivan buses:

• 84 Between Potters Bar and St Albans (used to be Metroline but moved to Sullivan)

Arriva:

• 55 – Between Stevenage and Letchworth

• 100 / 101 – Between Luton Airport, Stevenage and Hitchin

• 301 – Between St Albans, Hatfield, Welwyn Garden City, Welwyn North, Knebworth and Stevenage

• 302 – Between St Albans, Hatfield and Welwyn Garden City

• 724 – Between Hertford East, Hertford North, St Albans and Welwyn Garden City

Planning your journey:

You can check train departures from your station here:

• Great Northern live departure boards

• Thameslink live departure boards

You can view live maps of the network here:

• Great Northern live route map

• Thameslink live route map

You can also see the alternative route guides here:

• Great Northern alternative route guide

• Thameslink alternative route guide

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner here.

LNER

You may use your ticket onboard the following services at no extra cost:

• Avanti West Coast between London Euston and Glasgow Central / Edinburgh (This excludes services terminating / starting at Manchester)

• CrossCountry between Sheffield / Doncaster / Leeds and York and Newcastle / Edinburgh

• East Midlands Railway between London St Pancras International and Leicester / Sheffield

• TransPennine Express between Leeds / York and Newcastle and Edinburgh

Please see the alternative route maps below for more details:

• via West Coast

• via Midland Mainline

• via West Anglia

Customer with tickets dated today, Friday 19 July may use their tickets on LNER services tomorrow, Saturday 20 July.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.