Major disruption at Stevenage expected until the end of the day
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Last updated
09 Oct 2024 at 15:07
Train operators affected
Route(s) affected
Grand Central between Sunderland / Bradford Interchange and London Kings Cross
Great Northern between Stevenage and Moorgate
Hull Trains between Beverley / Hull and London Kings Cross
LNER between Aberdeen / Edinburgh / Newcastle / York / Harrogate / Leeds / Bradford Forster Square / Lincoln and London Kings Cross
Lumo between Edinburgh and London Kings Cross
Thameslink between Cambridge and London Kings Cross / Brighton, and also between Peterborough and London Kings Cross / Horsham
Description
The earlier fire next to the track at Stevenage has now been extinguished. However, this has caused damage to the infrastructure in the area, so all lines remain closed.
As a result, trains may be cancelled, severely delayed by up to 90 minutes or revised.
Major disruption is expected until the end of the day.
Advice for Grand Central customers:
You may use your ticket on the following services at no extra cost:
Avanti West Coast between Manchester Piccadilly and London Euston
CrossCountry via any reasonable route
East Midlands Railway between Sheffield / Leicester and London St Pancras International
Greater Anglia via any reasonable route
LNER via any reasonable route
London Underground via any reasonable route
Northern via any reasonable route
TransPennine Express via any reasonable route
Advice for Great Northern and Thameslink customers:
Please do not travel. Great Northern and Thameslink services are not able to run until further notice between these stations.
A line side fire in the Stevenage area has severely impacted services. Please be aware that other train operators in this area are also severely disrupted. If you still need to travel, you will need to use the below ticket acceptance, which you can use at no extra cost:
North of London:
Elizabeth line between Farringdon, London Liverpool Street and Abbey Wood
London Underground via any reasonable route
London Overground services between London Liverpool Street and Enfield Town, which is roughly a 10-minute walk from Enfield Chase (you can find a walking route here)
Greater Anglia services between London Liverpool Street, Hertford East and Cambridge. Hertford East is roughly a 20-minute walk from Hertford North (you can find a walking route here)
East Midlands Railway between London St Pancras International and Bedford (for Luton and Luton Airport Parkway) and between Peterborough and Ely
Between London terminals, London Kings Cross, Crews Hill, and Moorgate
between Potters Bar and Enfield Chase
Uno Buses on the following routes:
601 between Welwyn Garden City and Radlett (for Hatfield and St Albans City)
602 between Hatfield, St Albans, and Radlett
653 between Welwyn Garden City, Hatfield, and St Albans City
610 between Cockfosters, Potters Bar, Welham Green, Brookmans Park, Hatfield business park, Harpenden, and Luton Airport Parkway stations
635 between Hatfield and Hitchin
London area:
London Buses between Croydon and Central London
London Underground via any reasonable route
Southeastern services between Rainham, Orpington, Sevenoaks, and London
South of London:
London Trams for connections between Wimbledon, West Croydon, and Mitcham Junction
Southern services between London and Brighton / East Grinstead / Littlehampton and Horsham
South Western Railway between London Waterloo and Wimbledon
Southern services in South London
Metrobus between Crawley, Gatwick Airport, Three Bridges, Redhill, Horsham and Brighton
Please allow extra time to complete your journey, and check station screens and planners for the latest information.
Check the live map here to see if your journey has been affected.
To help you plan your journey, the alternative route map can be found on the website here.
For service updates, you can find these here.
To plan your journey on London Buses, Underground, Overground and Trams, please see TfL's website here.
To plan your journey on Metrobus, please see their website here.
Advice for Hull Trains customers:
You may use your ticket on the following services at no extra cost:
Avanti West Coast between Manchester Piccadilly and London Euston
East Midlands Railway between Sheffield and London St Pancras International
LNER between Doncaster and Peterborough
Northern between Leeds and Doncaster
TransPennine Express between Manchester Piccadilly / Leeds and Hull and Manchester Piccadilly and Sheffield / Doncaster
Tickets for travel on Wednesday 9 October will be valid for use on Thursday 10 October.
Advice for LNER customers:
Due to the severity of today's disruption, and the number of cancellations across the route, LNER are advising customers NOT TO TRAVEL today. Tickets for travel on Wednesday 9 October will be valid for use on Thursday 10 October at no extra cost.
You may use your ticket on the following services at no extra cost:
Avanti West Coast between Edinburgh / Manchester and London Euston
CrossCountry between Sheffield, Doncaster / Leeds, York and Newcastle / Edinburgh
East Midlands Railway between Sheffield, Leicester and London St Pancras International
Grand Central between Sunderland and London Kings Cross
Hull Trains between Doncaster and London Kings Cross
Northern between Newcastle / Doncaster and Leeds / Sheffield.
TransPennine Express between Manchester, Leeds and York/Newcastle.
You can view alternative route maps below to help you complete your journey:
Advice for Lumo customers:
Passengers are advised NOT TO TRAVEL.
You may use your ticket on the following services at no extra cost:
Avanti West Coast between Manchester Piccadilly and London Euston
LNER between Doncaster and Peterborough
East Midlands Railway between Sheffield and London St Pancras International
TransPennine Express between Edinburgh and Manchester Piccadilly / York, and also between Manchester Piccadilly and Sheffield
Tickets for travel on Wednesday 9 October will be valid for use on Thursday 10 October and Friday 11 October.
Can you tell me more about the incident?
The fire brigade are dealing with an incident near the railway. To allow this to be done safely, trains have been stopped in the area. This can be necessary if the incident is too close to the track to allow services to pass, or if the fire brigade need access to the site via the track.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.