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Last updated:Today at 15:07
Train companies affected:Grand Central, Great Northern, Hull Trains, LNER, Lumo, Thameslink

Major disruption at Stevenage expected until the end of the day 

See all service disruptions

Service alteration details

Incident reported: 09 Oct 2024 at 12:35

If you would like to follow this incident on X, please useStevenage(external link, opens in a new tab)

Last updated

09 Oct 2024 at 15:07

Route(s) affected

Grand Central between Sunderland / Bradford Interchange and London Kings Cross

Great Northern between Stevenage and Moorgate

Hull Trains between Beverley / Hull and London Kings Cross

LNER between Aberdeen / Edinburgh / Newcastle / York / Harrogate / Leeds / Bradford Forster Square / Lincoln and London Kings Cross

Lumo between Edinburgh and London Kings Cross

Thameslink between Cambridge and London Kings Cross / Brighton, and also between Peterborough and London Kings Cross / Horsham

Description

The earlier fire next to the track at Stevenage has now been extinguished. However, this has caused damage to the infrastructure in the area, so all lines remain closed.

As a result, trains may be cancelled, severely delayed by up to 90 minutes or revised.

Major disruption is expected until the end of the day.

Advice for Grand Central customers:

You may use your ticket on the following services at no extra cost:

  • Avanti West Coast between Manchester Piccadilly and London Euston

  • CrossCountry via any reasonable route

  • East Midlands Railway between Sheffield / Leicester and London St Pancras International

  • Greater Anglia via any reasonable route

  • LNER via any reasonable route

  • London Underground via any reasonable route

  • Northern via any reasonable route

  • TransPennine Express via any reasonable route

Advice for Great Northern and Thameslink customers:

Please do not travel. Great Northern and Thameslink services are not able to run until further notice between these stations.

A line side fire in the Stevenage area has severely impacted services. Please be aware that other train operators in this area are also severely disrupted. If you still need to travel, you will need to use the below ticket acceptance, which you can use at no extra cost:

North of London:

  • Elizabeth line between Farringdon, London Liverpool Street and Abbey Wood

  • London Underground via any reasonable route

  • London Overground services between London Liverpool Street and Enfield Town, which is roughly a 10-minute walk from Enfield Chase (you can find a walking route here)

  • Greater Anglia services between London Liverpool Street, Hertford East and Cambridge. Hertford East is roughly a 20-minute walk from Hertford North (you can find a walking route here)

  • East Midlands Railway between London St Pancras International and Bedford (for Luton and Luton Airport Parkway) and between Peterborough and Ely

  • London Buses:

    • Between London terminals, London Kings Cross, Crews Hill, and Moorgate

    • between Potters Bar and Enfield Chase

  • Uno Buses on the following routes:

    • 601 between Welwyn Garden City and Radlett (for Hatfield and St Albans City)

    • 602 between Hatfield, St Albans, and Radlett

    • 653 between Welwyn Garden City, Hatfield, and St Albans City

    • 610 between Cockfosters, Potters Bar, Welham Green, Brookmans Park, Hatfield business park, Harpenden, and Luton Airport Parkway stations

    • 635 between Hatfield and Hitchin

London area:

  • London Buses between Croydon and Central London

  • London Underground via any reasonable route

  • Southeastern services between Rainham, Orpington, Sevenoaks, and London

South of London:

  • London Trams for connections between Wimbledon, West Croydon, and Mitcham Junction

  • Southern services between London and Brighton / East Grinstead / Littlehampton and Horsham

  • South Western Railway between London Waterloo and Wimbledon

  • Southern services in South London

  • Metrobus between Crawley, Gatwick Airport, Three Bridges, Redhill, Horsham and Brighton

Please allow extra time to complete your journey, and check station screens and planners for the latest information.

Check the live map here to see if your journey has been affected.

To help you plan your journey, the alternative route map can be found on the website here.

For service updates, you can find these here.

To plan your journey on London Buses, Underground, Overground and Trams, please see TfL's website here.

To plan your journey on Metrobus, please see their website here.

Advice for Hull Trains customers:

You may use your ticket on the following services at no extra cost:

  • Avanti West Coast between Manchester Piccadilly and London Euston

  • East Midlands Railway between Sheffield and London St Pancras International

  • LNER between Doncaster and Peterborough

  • Northern between Leeds and Doncaster

  • TransPennine Express between Manchester Piccadilly / Leeds and Hull and Manchester Piccadilly and Sheffield / Doncaster

Tickets for travel on Wednesday 9 October will be valid for use on Thursday 10 October.

Advice for LNER customers:

Due to the severity of today's disruption, and the number of cancellations across the route, LNER are advising customers NOT TO TRAVEL today. Tickets for travel on Wednesday 9 October will be valid for use on Thursday 10 October at no extra cost.

You may use your ticket on the following services at no extra cost:

  • Avanti West Coast between Edinburgh / Manchester and London Euston

  • CrossCountry between Sheffield, Doncaster / Leeds, York and Newcastle / Edinburgh

  • East Midlands Railway between Sheffield, Leicester and London St Pancras International

  • Grand Central between Sunderland and London Kings Cross

  • Hull Trains between Doncaster and London Kings Cross

  • Northern between Newcastle / Doncaster and Leeds / Sheffield.

  • TransPennine Express between Manchester, Leeds and York/Newcastle.

You can view alternative route maps below to help you complete your journey:

Advice for Lumo customers:

Passengers are advised NOT TO TRAVEL.

You may use your ticket on the following services at no extra cost:

  • Avanti West Coast between Manchester Piccadilly and London Euston

  • LNER between Doncaster and Peterborough

  • East Midlands Railway between Sheffield and London St Pancras International

  • TransPennine Express between Edinburgh and Manchester Piccadilly / York, and also between Manchester Piccadilly and Sheffield

Tickets for travel on Wednesday 9 October will be valid for use on Thursday 10 October and Friday 11 October.

Can you tell me more about the incident?

The fire brigade are dealing with an incident near the railway. To allow this to be done safely, trains have been stopped in the area. This can be necessary if the incident is too close to the track to allow services to pass, or if the fire brigade need access to the site via the track.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.