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Last updated:Today at 15:11
Train companies affected:CrossCountry, LNER, Lumo, TransPennine Express

Disruption between Guildford and Woking expected until the end of the day 

See all service disruptions

Service alteration details

Incident reported: 16 Jul 2024 at 12:35

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Last updated

16 Jul 2024 at 14:37

Train operators affected

Route(s) affected

Between London Waterloo and Guildford / Haslemere / Portsmouth & Southsea / Portsmouth Harbour / Fareham / Southampton Central

Description

A signalling problem between Guildford and Woking is causing disruption to journeys running between these stations.

As a result, trains may be cancelled, delayed by up to 25 minutes or revised.

Disruption is expected until the end of the day.

Customer advice:

To assist you with your journey your ticket will be accepted, at no extra cost, on the following services:

If you are looking to travel to Woking from Guildford, you may be required to circulate via Surbiton as some services between Portsmouth and London Waterloo may be diverted via an alternative route.

For further information or onward travel advice, please speak to a member of staff or use a station help point.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.