Acton Main Line (AML)
Acton Main Line station, Horn Lane, Acton, Greater London, W3 9EH
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:40 - 10:40
- Opening Hours Saturday: 08:00 - 15:15
- Opening Hours Sunday: No
Location
Station ticket hall
London Fare Zone
Zone 3
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Accessible ticket machines are located in the stations ticket hall.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
Yes
Load Oyster Pay as you go here
- Load Oyster card at Ticket Machine
Use Oyster Pay as you go here
Yes
Pay as you go note
Oyster cards can only be purchased from a ticket machine.
Zone 3
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Smartcard note
Travelling with Contactless is available.
Information Available From Staff
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live journey information
Staff Help Available
Yes
Staff are available to assist from the first to last train.
Customer Help Points
Yes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Customer Services Notes
Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. click here for details)
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Accessibility Category A. This station has step-free access to all platforms.
Staff ramp assistance is always available.
Accessible seating is available on platforms 3&4.
wheelchairs available from first to last train.
Ticket barriers and gates
Yes
Acton Mainline has a Secure Station accreditation.
Accessible ticket machines
Yes
Accessible ticket machines are located in the stations ticket hall.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Ramp is available for step-free boarding and alighting of trains
Accessible Toilets
Yes
An accessible toilet is located in the ticket hall on the paid side of the barrier.
Waiting rooms
No
Seating area
Yes
Waiting Shelter located on platform
3&4 along with Multiple uncovered seats available on across platforms
Wheelchairs available
Yes
Distance to Station Entrance
200 metres
Secure Station Accredited
Yes
Compliance with Joint Code of Practice
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
Yes
Staff are available to assist from the first to last train.
Customer Help Points and Meeting Point
Yes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail
.
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Toilets
Yes
On the paid side of the barrier in the stations ticket hall.
Accessible Toilets
Yes
An accessible toilet is located in the ticket hall on the paid side of the barrier.
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Waiting Shelter located on platform
3&4 along with Multiple uncovered seats available on across platforms
Refreshment Facilities
No
Pay Phones
No
Bicycle Storage
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
No rail replacement bus services operate from this station.
Transport for London Buses operate from outside the station.
Information to plan your onward journey is available below.
Elizabeth Line service to Heathrow airport.
