Appledore (Kent) (APD)
Appledore station, Station Road, Appledore, Kent, TN26 2DG
Station Information
Ticket Office
Opening Hours
No
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Induction loop
Yes
Telesales
No
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Smartcard note
For more information on using the Key smartcard, please visit 'Key Go' page on the southern website.
Information Available From Staff
- Yes - from help point
Customer Information
- Departure Screens
- Live journey information
Information Services Opening Times
- Information Services Opening Times Monday to Sunday & Public Holidays: No
Assistance can be provided via the help points, located on the platforms, at all times of the day.
Staff Help Available
- Staff Help Available Monday to Friday: No
- Staff Help Available Saturday: No
- Staff Help Available Sunday: No
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are not usually available, however on-train staff are available to assist you on and off some services.
Customer Help Points
Yes
Customer Services Notes
Assistance can be provided via the help points, located on the platforms, at all times of the day.
Luggage Storage
No
Lost Property
Yes
If you have lost something at a Southern station or onboard a Southern train, please visit the Southern website and use the webform to register your lost item.
Some Southern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
Trolleys
No
CCTV at the Station
Yes
Station Accessibility
Step-free access
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
This is a Category B1 station: Step free access to platform 1 (to Ashford International). Short path and gentle ramp to platform 2 (to Hastings). Access between platforms via level crossing.
Assistance Meeting Point is on platform 1 under the shelter.
Ticket barriers and gates
No
Accessible ticket machines
Yes
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
Yes
Waiting area may only be available during staffed hours at some locations.
There is an unheated shelter on both platforms.
Seating area
Yes
Wheelchairs available
No
Trolleys
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
No dedicated area
Accessible spaces
1 spaces
Free Parking is offered to all Blue Badge holders.
All Blue Badge holders need to register their vehicles on APCOA Blue Badge Portal or APCOA Connect, alternatively please call 01895 262122. Please ensure that your Blue Badge is displayed at all times when parking at this station car park.
If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge, but you will still need to register.
Staff Help
Staff help available
- Staff help available Monday to Friday: No
- Staff help available Saturday: No
- Staff help available Sunday: No
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are not usually available, however on-train staff are available to assist you on and off some services.
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: Yes
The assisted travel helpline is not available on Christmas Day.
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:
Pressing the “emergency & assisted travel” button on a station Help Point
Calling our Assisted Travel team on: 0800 138 1016
Texting us on: 0800 138 1018
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
Yes
Waiting area may only be available during staffed hours at some locations.
There is an unheated shelter on both platforms.
Seating Area
Yes
First Class Lounge
No
Operator
APCOA Parking UK
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
17 spaces
Accessible spaces
1 space
Free Parking is offered to all Blue Badge holders.
All Blue Badge holders need to register their vehicles on APCOA Blue Badge Portal or APCOA Connect, alternatively please call 01895 262122. Please ensure that your Blue Badge is displayed at all times when parking at this station car park.
If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge, but you will still need to register.
Impaired mobility set down/pick up points available
No
No dedicated area
Car park CCTV
No
ATM
No
Refreshment Facilities
No
Pay Phones
Yes
Public Wi-Fi
No
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Southern website.
Post Boxes
No
Bicycle Storage
Spaces
4 spaces
Cycles are left at owners risk. Abandoned cycles may be removed.
Type of Storage
Stands
Location
Platform 1
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Please click the link for details regarding the rail replacement bus location.
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.