Bourne End (BNE)
Bourne End station, Station Road, Bourne End, Buckinghamshire, SL8 5QH
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:05 - 12:35
- Opening Hours Saturday: 07:05 - 13:35
- Opening Hours Sunday: No
The ticket vending machine is card only
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information
- Departure Screens
- Live journey information
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:15 - 13:15
- Information Services Opening Times Saturday: 07:15 - 14:15
- Information Services Opening Times Sunday: No
Staff Help Available
- Staff Help Available Monday to Friday: 06:15 - 13:15
- Staff Help Available Saturday: 07:15 - 14:15
- Staff Help Available Sunday: No
Meeting point: Waiting shelter platform 2.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Station Accessibility
Step-free access
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Step Free Category B1 Station Step free access available to both platforms. Please note that access to the platforms from the adjacent car park is via a short ramp.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
The radar key is available from station staff.
Waiting rooms
Yes
Ticket office hours
Within the ticket office on platform 1.
Seating area
Yes
Accessible public telephones
Yes
Public telephones are not accessible
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
Yes
Accessible taxis are available by contacting local taxi firms
Impaired mobility set down/pick-up point
No
Accessible spaces
0 spaces
Accessible car park equipment
Yes
Parking is free for valid blue badge holders
Staff Help
Staff help available
- Staff help available Monday to Friday: 06:15 - 13:15
- Staff help available Saturday: 07:15 - 14:15
- Staff help available Sunday: No
Meeting point: Waiting shelter platform 2.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Accessible Toilets
Yes
The radar key is available from station staff.
Baby Changing
No
Waiting Rooms
Yes
Ticket office hours
Within the ticket office on platform 1.
Seating Area
Yes
Operator
APCOA Parking (UK) Limited
- 0345 165 2030
- Station Road
- Bourne End
- SL8 5QH
- http://www.apcoa.co.uk(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
50 spaces
Accessible spaces
0 space
Accessible car park equipment
Yes
Parking is free for valid blue badge holders
Impaired mobility set down/pick up points available
No
Car park CCTV
Yes
Parking charges
Parking charges apply
- Off-peak rate £2.90
- Rate per day £3.80
- Rate on Saturday £2.90
- Rate on Sunday £2.90
- Rate per week £19.00
- Rate per month £70.00
- Rate per 3 months £210.00
- Rate per year £710.00
Refreshment Facilities
Yes
Vending machine on Platform 1
Shops
No
Vending machine on Platform 1
Pay Phones
Yes
Accessible Public Telephones
Yes
Public telephones are not accessible
Public Wi-Fi
No
Find WiFi Hotspots near this station
Bicycle Storage
Spaces
18 spaces
Please note cycles can be carried on our trains free of charge.
Type of Storage
Racks & Stands
Location
Platform 1
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
No
More Information
Transport Links
Bus Stop outside Station (to Marlow), Bus Stop opposite Station (to Maidenhead)
No
Information to plan your onward journey is available in a printable format here
Air Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.
No
