Brondesbury (BSY)
Brondesbury station, Kilburn High Road, Kilburn, Greater London, NW6 7QB
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 07:30 - 10:10
Location
Booking hall
London Fare Zone
Zone 2
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
No
Ticket office staff provide assistance where possible
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
Yes
Load Oyster Pay as you go here
- Load Oyster card at Ticket Machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from information point
Customer Information
- Live journey information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 05:49 - 01:03
- Information Services Opening Times Saturday: 05:50 - 01:05
- Information Services Opening Times Sunday: 08:50 - 23:55
Staff Help Available
Yes
Customer service staff are available from start until end of service, 7 days a week
Customer Help Points
Yes
Customer Services Notes
0343222123
Luggage Storage
No
Lost Property
No
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station does not have step-free access to any platform.
Accessibility category C . This station does not have step-free access to the platforms. Only the ticket office has step-free access from street level.
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Height adjusted ticket office counter
No
Ticket office staff provide assistance where possible
Induction loop
Yes
Ramp for train access
No
Accessible Toilets
No
Waiting rooms
- Waiting rooms Monday to Friday: 06:45 - 20:45
- Waiting rooms Saturday: 07:15 - 14:15
- Waiting rooms Sunday: 09:15 - 16:30
Closed until further notice
Seating area
Yes
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
Yes
contact taxi operator directly alternatively Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
Yes
Customer service staff are available from start until end of service, 7 days a week
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Nearest accessible station
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
- Waiting Rooms Monday to Friday: 06:45 - 20:45
- Waiting Rooms Saturday: 07:15 - 14:15
- Waiting Rooms Sunday: 09:15 - 16:30
Closed until further notice
Seating Area
Yes
ATM
No
Located outside the station
Refreshment Facilities
Yes
Shops
Yes
High street shops
Pay Phones
No
Post Boxes
Yes
Outside the station
Bicycle Storage
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Use bus stop C in Kilburn High Road for eastbound services towards Camden Road/Stratford
Use bus stop D in Kilburn High Road for westbound services towards Richmond
Information to plan your onward journey is available in a printable format here
Kilburn Underground station 150 metres. Turn left outside station.
For Gatwick or Luton change at West Hampstead for First Capital Connect services
