Crystal Palace (CYP)
Crystal Palace station, Crystal Palace Station Road, Crystal Palace, Greater London, SE19 2AZ
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:20 - 19:45
- Opening Hours Saturday: 06:45 - 20:10
- Opening Hours Sunday: 07:45 - 16:20
London Fare Zone
Zone 3/4
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
Yes
Load Oyster Pay as you go here
- Load Oyster card at Ticket Office
- Load Oyster card at Ticket Machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from ticket office
Customer Information
- Departure Screens
- Live journey information
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 05:00 - 00:46
- Information Services Opening Times Saturday: 05:21 - 01:22
- Information Services Opening Times Sunday: 06:30 - 00:36
Customer service staff are available from start until end of service, 7 days a week
Staff Help Available
Yes
Customer service staff are available from start until end of service, 7 days a week
Customer Help Points
Yes
Customer Services Notes
0343222123
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Accessibility category A. This station has step-free access to all platforms
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
Yes
Closed until further notice
Waiting room on Platform 1/2
Seating area
Yes
Getting to and from the station
Accessible taxis here
Yes
If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
Impaired mobility set down/pick-up point
Yes
In Car Park
Accessible spaces
1 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
Yes
Customer service staff are available from start until end of service, 7 days a week
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Toilets
Yes
Disabled toilet beyond gateline in ticket hall Other toilets on Platform 1
Accessible Toilets
No
Baby Changing
Yes
Female toilets
Waiting Rooms
Yes
Closed until further notice
Waiting room on Platform 1/2
Seating Area
Yes
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
13 spaces
Accessible spaces
1 space
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
In Car Park
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £5.20
- Rate per week £21.50
- Rate per month £82.00
- Rate per year £730.00
Refreshment Facilities
Yes
In ticket hall and on platform 1
Shops
Yes
Passport Photo Booth
Pay Phones
No
Bicycle Storage
Spaces
20 spaces
Type of Storage
Stands
Location
Outside the station entrance
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Use bus stop M in Anerley Hill for buses towards Beckenham Junction, East Croydon, Norwood Junction, Sutton and West Croydon
Use bus stop P in Anerley Hill for buses towards Balham, New Cross Gate, Tulse Hill and London Bridge
If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
