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Farncombe (FNC)

Farncombe station, Station Road, Farncombe, Surrey, GU7 3NF

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:15 - 12:15
  • Opening Hours Saturday: 08:00 - 14:35
  • Opening Hours Sunday: 09:30 - 14:00
Location

Outside the station entrance and in booking hall

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

No

All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Farncombe ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Information Available From Staff

  • Yes - from help point

Customer Information

No

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:15 - 12:15
  • Information Services Opening Times Saturday: 08:00 - 14:35
  • Information Services Opening Times Sunday: 09:30 - 14:00

Staff Help Available

No

Customer Help Points

Yes

Customer Help points are located on every platform

Customer Services Notes

Please contact our Customer Services Department on 0345 6000 650

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 07:30 - 19:00
  • Lost Property Saturday to Sunday: No
  • Lost Property Public Holidays: No

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Farncombe.

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

Step-free category B Station - There is level access to Platform 1 (for trains towards London).

Access to Platform 2 (for trains towards Portsmouth) is via steps or ramp (1:13, 6m).

Transfer between platforms is either via stepped footbridge or via full barrier level crossing on Farncombe St. (total distance via road = 375m).

Road footway is very narrow in places.

Ticket barriers and gates

No

Accessible ticket machines

No

All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

N/A

Waiting rooms

Yes

Located on Platform 1.

Seating area

Yes

Wheelchairs available

No

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Accessible spaces

2 spaces

Parking is chargeable for all vehicles except registered Blue Badge holders.

Accessible car park equipment

No

Staff Help

Staff help available

No

Customer Help Points and Meeting Point

Yes

Customer Help points are located on every platform

Helpline
  • Helpline Monday to Friday: Yes
  • Helpline Saturday: Yes
  • Helpline Sunday: Yes

24 hours a day, except Christmas Day and Boxing Day

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

Toilets

No

N/A

Accessible Toilets

No

N/A

Baby Changing

No

Waiting Rooms

Yes

Located on Platform 1.

Seating Area

Yes

Spaces

76 spaces

Accessible spaces

2 spaces

Parking is chargeable for all vehicles except registered Blue Badge holders.

Accessible car park equipment

No

Impaired mobility set down/pick up points available

No

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per hour £1.30
  • Off-peak rate £4.00
  • Rate per day £8.10
  • Rate on Saturday £4.00
  • Rate on Sunday £4.00
  • Rate per week £32.30
  • Rate per month £114.10
  • Rate per 3 months £342.30
  • Rate per year £1141.00

Notes

RingGo Code 77496.

Hourly rate available from 1200 from RingGo ONLY.

Bank Holiday £4.00.

Off-Peak from 1200 Monday to Friday.

Weekend ticket available from 0001 Friday until 0359 Tuesday £12.00.

Blue Badge parking

Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.

Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.

Register for Complimentary Blue Badge Parking.

Refreshment Facilities

Yes

Pay Phones

Yes

Post Boxes

Yes

Bicycle Storage

Spaces

40 spaces

Type of Storage

Racks

Location

Platforms 1 & 2

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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